Elevate Smiles: Become Our Exceptional Patient Coordinator!

Are you a natural people person with a knack for organization and a passion for creating positive experiences? Do you thrive in a vibrant environment where your skills make a real difference? If so, Elevate Dental in Richmond is looking for a superstar Front Office Coordinator to be the welcoming heart of our practice!

At Elevate Dental, we're dedicated to providing outstanding patient care, and the first impression you create is paramount. You'll be the friendly voice on the phone, the welcoming face at the front desk, and the organized force ensuring our patients have a seamless and positive experience from the moment they connect with us.

If you're a highly motivated individual with exceptional customer service and organizational abilities, ready to be an integral part of a supportive and growing team, we want to hear from you!

What You'll Be Doing:

Being the Ultimate First Impression: Answering phone calls with warmth, professionalism, and a genuine smile in your voice.

Welcoming and Caring for Our Patients: Greeting patients with enthusiasm, making them feel comfortable and valued from the moment they arrive.

Mastering the Appointment Book: Efficiently managing and scheduling appointments, ensuring our days run smoothly and are fully booked.

Orchestrating Smooth Operations: Coordinating communication between dentists, patients, supply companies, and dental laboratories.

Providing "WOW" Customer Service: Going above and beyond to anticipate patient needs and create a positive and memorable experience.

Handling Patient Inquiries: Responding promptly and professionally to emails, messages, and in-person questions.

Managing Patient Records: Maintaining accurate and organized patient information.

Processing Payments and Insurance Claims: Handling financial transactions with accuracy and efficiency.

Ensuring a Welcoming Environment: Maintaining a tidy and presentable reception area.

Facilitating Seamless Teamwork: Coordinating schedules, appointments, and internal communications to ensure smooth daily operations.

What We're Looking For:

Amazing Customer Service Skills (It's in our name!): You have a genuine passion for helping people and creating positive interactions. You're friendly, empathetic, and solution-oriented.

Exceptional Organizational Skills: You're a master of multitasking, detail-oriented, and can effortlessly manage schedules and information.

Excellent Communication Skills: Your verbal and written communication is clear, professional, and engaging.

A Warm and Welcoming Demeanor: You have a natural ability to make people feel at ease.

Proactive and Resourceful: You anticipate needs and take initiative to ensure smooth operations.

A Positive and Enthusiastic Attitude: You bring energy and a can-do spirit to the team.

Strong Computer Skills: You're comfortable using computers and learning new software. Experience with dental software is a plus.

Integrity and Reliability: You are trustworthy, dependable, and take pride in your work.

A Team Player: You enjoy collaborating with others and contributing to a positive team environment.

Why Choose Elevate Dental?

Be the Heart of Our Practice: Your role is vital to our success and the patient experience.

A Supportive and Friendly Team: Join a passionate and collaborative team that values your contributions.

Opportunities for Growth and Development: We encourage learning and offer opportunities to expand your skills.

A Modern and Welcoming Environment: Work in a comfortable and well-equipped dental clinic.

Make a Real Difference: You'll be instrumental in creating positive experiences for our patients.

Convenient Location: Our clinics in [mention locations if applicable, e.g., Richmond and Hawthorn East] offer a great work environment.

Competitive Compensation: We offer a salary that reflects your skills and experience.

Ready to Be Our Extraordinary Front Office Coordinator?

If you are a customer service champion with exceptional organizational skills looking for a rewarding and impactful role in a fantastic dental practice, we encourage you to apply!

In your application, please tell us about a time you went above and beyond to provide excellent customer service and how your organizational skills have contributed to your success in previous roles.

We're excited to welcome our next star Front Office Coordinator to the Elevate Dental family!

Apply Now and Be the First Smile Our Patients See!