Are you a driven, highly organised individual with a passion for healthcare and team leadership? We’re looking for a Dental Practice Manager to lead our dedicated team 4-5 days per week and ensure the smooth day-to-day operation of our thriving dental practice. We pride ourselves on providing a stimulating, team-oriented and supportive environment for our staff, and we are looking for someone who can maintain this tradition.

About Us

Bannockburn Dental isn’t your typical dental practice. We are Bannockburn’s longest operating dental clinic, having provided outstanding patient-focused care in a friendly and caring environment for over 30 years! From in-house dental crowns to digital scanning and on-site 3D x-ray facilities, Bannockburn Dental is committed to providing the best possible treatment and customer service for Bannockburn and surrounding communities. Our skilled and friendly staff support four dentists, whose experience span from dental implants, same-day crowns, full-mouth restoration and clear aligners.

From the moment our patients walk in the door, they receive genuine care from our reception team, dental nurses and dental practitioners alike. We pride ourselves on our supportive and fun environment that attracts long-term, quality people. We invest in our staff through professional-development and are looking for a practice manager that is passionate about investing in our dentists, reception and support team.

After 15 years developing her skills and experience in our practice, our practice manager is moving on to a new opportunity in a different industry. We are now looking for our next practice manager to continue fostering our staff, and to inject their own experiences and leadership style into the team dynamic. The new practice manager will work alongside Jason (our principal dentist and practice owner) to continue growing and cultivating the practice.

In 2025, our practice is focused on strategic growth, with priority areas including implementing new technology, optimising standard operating procedures and displaying the values we communicate through our internal and external marketing.

Why join our team?

Reputation and excellence: Our clinic thrives on word of mouth and we are committed to high quality care for the community.

Supportive team: A supportive and collaborative work environment; we have genuine care and respect between our dentists, nurses, reception and support staff.

Work life balance: No weekend work with consistent Monday to Friday hours.

Coaching and leadership: Opportunities for professional development and with external training and coaching, along with the opportunity to be a true leader in the team.

Key Responsibilities

Patient relations: Oversee daily operations of the dental practice to ensure efficiency and high-quality patient service, including patient satisfaction.

Financial management: Complete financial tracking and manage all financial related processes, along with budgets, including the ability to reconcile financial accounts, track payments and provide weekly reports.

Team management: Manage and support clinical and administrative staff, including scheduling, training, and performance reviews. Also, monitoring and reporting on key drivers for dental practitioners to ensure the health of the practice thrives.

Compliance oversight: Maintain compliance with all healthcare regulations (Eg. QIP accreditation), emergency procedures and accurate audit record keeping.

About you:

Experience: Proven experience in a similar management role, preferably within a dental or healthcare setting.

Leadership skills: Strong leadership and interpersonal skills fostering a culture of excellence and collaboration.

Technical proficiency: Ability to generate financial/KPI reports, along with the ability to adapt and implement new technologies and systems.

Dental experience: Excellent knowledge of dental industry standards and regulations, or equivalent standards in other health industries.

Dental technology: Ideally you have proficiency in dental practice management software (Ie. Exact).

Problem solving: Exceptional organisational and problem-solving abilities with good literacy skills.

What We Offer:

Competitive Remuneration: Enjoy a salary that typically exceeds award rates, reflecting your skills and experience.

Professional Development: Access in-house training and potential career advancement opportunities, including the possibility of progressing to higher leadership roles.

Inclusive Culture: Participate in regular social engagements, such as team functions, sandwich days, and coffee shouts, fostering a close-knit and supportive team environment.

We’re looking for a Practice Manager who wants to be part of something meaningful

If this sounds like you, please send your resume and cover letter outlining

Your experience as a dental Practice Manager (or related experience), and what key skill-sets you bring to the role

Your approach to practice management, along with your unique communication style

Why you want to part of a growing dental practice

Three ways you demonstrate your ‘can do’ attitude and the corresponding benefits to a dental practice