Clinic Receptionist
East Sydney Private Hospital
Posted 11 days ago
About the business
East Sydney Private Hospital is a medium private surgical hospital located in the city area. Main surgical specialties include Orthopedic, General/Bariatric ENT, Plastics and Reconstructive surgery and Ophthalmology.
East Sydney Private Hospital is located at 75 Crown Street Woolloomooloo.
About the role - Part Time
This role requires the successful applicant to be well presented with strong organisation skills and attention to detail. This position involves reception duties and administrative support for the doctors working at ESPH Clinic (up to 12 physicians rotate through the clinic). You will have the benefit of a supportive Practice Manager for initial training and ongoing support. Applicant must be available to work a minimum of 2 days a week-Thursdays & Fridays are essential. Additional days can be offered in other departments if desired.
Responsibilities of the role include:
Greeting patients on arrival for appointments.
Invoicing and receipting of payments for consulting services through Genie system.
Following up patient information and records.
Scheduling follow up appointments.
Answering phones & responding to emails.
Benefits and perks
Has a strong team environment with a supportive culture.
Located close to public transport and Domain Car Park.
Buffet staff lunch provided daily.
No weekends.
Skills and experience
Selection Criteria
Experience in medical &/or hospital administration or transferrable skills you feel meet the criteria.
• Excellent time management skills, attention to detail and the ability to multitask.
• Superior customer service and exceptional communication skills, including the ability to work as an effective team member and manage fluctuating workflows.
• Proficient computer skills including patient management systems.
• Positive, enthusiastic and a genuine love of working in a fast-paced environment whilst maintaining a high level of quality, compassion and professionalism.
• Attention to detail and the ability to work under pressure.
• Professional personal presentation and polite respectful and compassionate manner essential, strong work ethic required.
• Excellent phone manners and interpersonal skills when dealing with patients, other doctors and hospital staff.
• Switched-on/pro-active work ethic and friendly attitude.
If this opportunity to join a dynamic and supportive team interests you, then please submit your CV and by clicking “Apply Now”.
About East Sydney Private Hospital
Welcome to East Sydney Private Hospital, one of Sydney's newest private hospitals.
Our mission is to provide superior, professional health care and comfort to all our patients and their families and we trust that this web site answers all your questions and gives you an insight to the range of services we provide.
While our primary focus is on patient care, we have not lost sight of the fact that family and visitors are an integral part of the journey and have created special arrangements to allow them convenient and suitable access both before and after surgical procedures.
We pride ourselves on having a dedicated group of specialists and staff on hand to attend to you and have available, as downloads from this site, additional information concerning your stay.
Source: This is an extract from the company’s own website.
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