About the role

We are looking for an experienced and friendly Receptionist to join our boutique physiotherapy and Pilates clinics in Bondi Junction and Sydney CBD, NSW. This is a part time position, offering 32 hours per week across both locations. As the face of our practice, you will be responsible for providing exceptional customer service and supporting the efficient running of our clinic.

What you'll be doing

Greeting and welcoming patients with a friendly and professional manner

Scheduling appointments and managing the clinic booking system

Handling patient inquiries and providing information about our services

Maintaining accurate patient records and updating medical histories

Assisting with the processing of payments and patient accounts

Providing general administrative support to the physiotherapists and teams in our other locations

Ensuring the reception area and waiting room are well-presented and organised

What we're looking for

Previous experience as a Medical Receptionist, preferably in a Physiotherapy clinic, although not essential

Strong written and verbal communication and interpersonal skills, with the ability to interact with patients in a warm and professional manner

Excellent organisational and time management skills, with the ability to multitask and prioritise effectively

Proficient in using computer systems and general office software (e.g. Microsoft Office)

A keen eye for detail and a commitment to maintaining accurate patient records

A friendly, positive and helpful attitude, with a genuine interest in providing high-quality patient care

What we offer

At Elite Spinal Physiotherapy and Pilates, we pride ourselves on creating a supportive and collaborative work environment. As a part of our team, you will have the opportunity to develop your skills and grow your career in a dynamic and innovative healthcare setting. We offer a competitive wage, flexible working hours, and a range of employee benefits including access to ongoing training and professional development opportunities.

About us

Elite Spinal Physiotherapy and Pilates is a leading provider of physiotherapy and Pilates services in the Bondi Junction and CBD area. Our clinic is staffed by a team of highly experienced and qualified physiotherapists, who work closely with our patients to help them achieve their health and wellness goals. We are committed to delivering exceptional patient care and creating a welcoming and inclusive environment for our community.

If you are passionate about providing excellent customer service and supporting the delivery of high-quality healthcare, we'd love to hear from you. Please apply now to be considered for this exciting opportunity.