We are seeking a highly motivated Operations / Logistics Coordinator to join our duty free Cruise Department. The ideal candidate will be a detail-oriented team player with the ability to manage multiple tasks effectively while consistently delivering exceptional service.

The successful applicant will possess outstanding communication skills, a mature and professional demeanor, and the ability to thrive in a fast-paced, collaborative environment. A strong commitment to achieving customer satisfaction and the ability to work independently to complete tasks efficiently are essential for this role.

If you are passionate about delivering results and excel in a dynamic workplace, we invite you to apply.

The key responsibilities of the position include:

Processing of purchase and sales orders.

Processing of import and export documentation.

Advising on inventory levels and ensuring stock is available and ready for delivery.

Handling day to day customer enquiries via phone and email.

Coordinating between customers, suppliers, logistics partners and team members.

Preparation of various sales reports; and

General office duties.

To be successful for this role you will possess the following key criteria:

Proven experience in a similar fast paced customer service office environment.

An ability to work effectively as part of a team as well as independently.

Attention to detail.

Diligence – persistent focus and concentration to achieve the completion of tasks at hand.

Proven excellent time management skills and ability to multitask.

Competent user of MS Office Suite (Outlook, Excel and Word) and NetSuite ERP

Professional and confident phone manner; and

Flexibility, reliability and be well presented.

Employee benefits include:

circa $70k plus superannuation starting salary

Participate in the annual bonus scheme

Flexible work arrangements available after probation

Ongoing training and development