Kimberley Grande Resort is looking for a Food and Beverage Manager to join our young team to work in the bar and restaurant.

The successful applicant will be hands-on, highly motivated and passionate individual with previous supervisory or management experience and excellent customer service skills to join our expanding team.

The successful candidate should have at least 3 years’ experience in a similar role, with a working knowledge of delivering excellent customer service and leading a team. This role is ideal for a self-motivated, tenacious and innovative person who is driven by exceptional hospitality service, highest standards and has a real passion for hotel and outback life.

Key Responsibilities Include:

Effectively lead and manage the food and beverage team

Plan, forecast and execute food and beverage orders

Process customer complaints patiently

Check food and beverage supplies and place cost effective orders when needed

Adhere to food, health and safety standards

Ensure the restaurant is organised, dismantled every evening and cleaned

Ensure all function enquiries are handled in a timely and professional manner and assist where necessary

Provide an exceptional customer experience for every customer

Ensure policies and procedures are followed

Assist your staff where necessary including bar service

Knowledge of beer line cleaning is preferable

Oversee and supervise the welcoming of customers

Strive towards exceptional customer experience

Organise the restaurant or conference rooms for functions and/or bookings

Liaise effectively with the Bar Manager, Manager and Head Chef to ensure all requirements are met

Work as part of a team in conjunction with other leaders and managers

Put stock orders away and organised

The ideal candidate will have:

Skills and Experience:

3 years+ experience in a similar supervisory role and excellent experience in a bar and restaurant

Excellent hands-on approach and communication skills, with a strong focus on guest satisfaction

Have a Food Safety Certificate

Available to work flexible shifts

Rights to work full-time in Australia

Excellent verbal, written communication and leadership skills

Strong networking skills with the ability to increase and maintain key relationships

Passion for exceptional customer service and hospitality

Excellent attention to detail and highly organised with the ability to consistently meet deadlines

Friendly and outgoing personality

Well-versed in social media use and the ability to assist in driving social media and digital marketing

Strong stakeholder management skills with an ability to promote the business

Ability to work autonomously and in a team

High standard of personal presentation and attention to detail

Flexibility and adaptability in your approach

Well experienced in operating a bar and restaurant

Ability to clean beer lines

Supervise the food and beverage delivery to functions and bus groups.

Qualifications Needed

Hospitality Qualification

Current WA Responsible Service of Alcohol

Approved Managers Course in WA

Food Safety Certificate

Police Check

IELTS Result and Skills Test if require sponsorship

Please note that applicants must have the right to work in Australia

We thank all interested parties in advance for their application, however only successful applicants will be contacted.