Do you want to join Tasmania's largest Bridal & Formal boutique? Do you want to assist customers in the search for their dream Bridal or Formal gown from a selection of beautiful modern gowns and work in an incredibly fun, positive and upbeat boutique? If yes, then we want to meet you!

About Us:
At Confetti Bridal & Formal, we are dedicated to empowering our customers through body positivity, exceptional customer service, and a fun, welcoming atmosphere! We strive to create unforgettable experiences for our customers as they find the perfect dress for their special moments. We believe that every celebration deserves to be extraordinary!

About the role:
We are looking for a passionate and enthusiastic Team Leader to join our Confetti family!

In this role, you will help our customers find their dream dress while genuinely embodying our values of empowerment, positivity, fun, and exceptional service.

Suited to a vibrant person with a can-do attitude, you will encourage body positivity of all shapes and sizes and must have a knack for making people feel comfortable and confident in their own skin. You will be a brand ambassador for Confetti Bridal & Formal and be responsible for maintaining the best possible customer experience always.

This leadership role is focused on supporting and strengthening the team. We're looking for someone who can provide guidance and structure while working alongside our existing staff, eventually building on their knowledge, experience, and strong sense of ownership. It is a hybrid role of sales and leadership, perfect for someone who thrives on delivering exceptional customer experiences while also supporting and guiding a team. You'll have the opportunity to lead by example on the shop floor while developing your leadership skills through hands-on experience, acting as the key link between floor staff and the Store Manager.

To set you up for success, we offer a structured 4-week training progression plan, designed to build your confidence and knowledge in both sales performance and team leadership. Experience in leadership is preferred but not essential - we are looking for people with a positive ‘can do’ attitude and who are eager to learn!

Please kindly note the role is Tuesday – Saturday.

Key Responsibilities

* Drive and support Formal & Bridal sales through excellent customer service and product knowledge.

* Support, mentor, and guide team members to maintain service excellence and to achieve sales targets.

* Handle customer enquiries and resolve complaints with professionalism and empathy.

* Work collaboratively with seamstresses to conduct customer alterations appointments.

* Assist in onboarding and training new team members.

* Identify and action opportunities for increasing sales, process improvements, increased efficiency, and enhanced customer experience alongside Store Manager

* Ensure the store remains clean, organised, and presentation-ready at all times, including delegating daily and weekly cleaning tasks to team members as needed.

Key Skills & Attributes:

Exceptional people skills and a can-do attitude.

Leadership ability and a positive team-building approach

Love sales and selling - with an ability to demonstrate success in this area.

Ability to work in a fast moving and dynamic environment.

High flexibility and able to adapt to different customers.

Proven ability to achieve and exceed individual sales targets.

Team-player mentality.

Professional presentation.

Benefits:

Be part of a team that values empowerment, inclusivity, and fun.

Opportunity to learn and develop your skills in the fashion industry.

A supportive and creative work environment where your ideas are valued.

Immediate start after initial training.

Wonderful work environment.

Flexible work environment.

Product knowledge of the Bridal & Formal fashion industry.

Sales training.

Generous employee discounts

If you feel that assisting customers to find their dream dress is the job of your dreams and you want to join the fabulous team at Confetti, please email a cover letter outlining how you match our key requirements along with your CV to: [email protected].

Please note applications without cover letters will not be considered.