COMPANY:

My client has one of the biggest names in the world for construction machinery and highly specialized mobile equipment. This company have been operating in Australia for the last 46 years and have one of the best reputations for not only driving and winning major key accounts but also working its way up through the ranks of the ERG reports each year. They offer a full suite of products which will be explained later in the advertisement. They are very big on supporting customers but also providing technical support for the aftermarket and keeping ahead of its competitors throughout the earthmoving equipment industry.

Job Opportunity:

Managing our long-standing team of 5x Technicians.

First point of contact for customers.

Fault Finding and Diagnosing for all machinery over the phone

Most time spent off the tools and allocating time and resources to fixing machinery.
A very small amount of time spent on the tools at extremely busy times in the workshop.

Pricing and Quoting Used equipment builds and supporting rental fleet.

Communicate with Logistics teams and parts department in the build of new products but also in supporting key customers within the field.

Cover all management meetings and support internal and external sales teams in providing ongoing problems with new machines

Work with the other branches and communicate with key customers on completion times and oversee key projects on and off site.

Visit customers on the field and work through issues that occur through workshops or field issues.

Lead, mentor and develop all staff within the branch, whilst reviewing roles internally and looking at ways to get the best out of your team.

Complete all job orders and make sure that each job is completed to the highest standard.

HSE and OHS are met to the highest levels and the workshop is run professionally.

Oversee and deliver on all PDI new builds of equipment.

Working Hours - Standard hours of 7.30am to 4:00pm, Monday to Friday

EXPERIENCE NEEDED:

· Trade Qualification as Cert 3 Mobile Plant Mechanic.

· Extensive experience in service and maintenance working on Mobile machinery.

· Experience working on mobile hydraulics.

· Excellent customer management experience

· Experience with either field based or workshop-based teams.

· Strong Customer Communication Skills.

· Good phone Manner

· Career Driven

Salary Package –

· Hourly Rate - $50:00phr

· Company Car

· Superannuation 11.5%

· Overtime rates and Penalties

· Phone & Laptop

· Monday to Friday

Apply – If you have read this add and you feel you have the technical experience and commercial management then please forward your resume to [email protected] or for a private and confidential conversation please call me on 0406 011 998

Cappro Pacific is the Australian market leader in construction and mining equipment recruitment, with a dedicated team boasting over 30 years of experience in Australia. We specialise in sales recruitment and senior management positions, leveraging our key relationships globally. If this opportunity does not align with your background, we have numerous live vacancies available. For more information, please visit our website.