Part-Time Medical Secretary/PA

Commencement June – Parking – 4 days per week

Work/life balance – Genie – North Adelaide

Multidisciplinary Practice – Specialist Surgeon

Are you an experienced and caring Surgical Medical Secretary who loves helping others? Do you enjoy being the go-to person and key support for a Surgeon? If so, we’d love to hear from you!

About Us

Our Surgical practice is seeking a compassionate, detail-oriented, and experienced medical secretary to join our team. Our practice consists of a Physician and their PA, and our Surgeon and their PA (this role). The successful candidate will support our surgeon while working alongside the Physician’s PA, giving you that great balance between working autonomously and being in a team environment. We pride ourselves on delivering a supportive and empathetic patient journey, ensuring our patients are cared for with the utmost professionalism and attention.

About You
As a Medical Secretary, you will bring experience from a similar role, along with a warm and empathetic demeanour that enables you to provide outstanding customer service. Your proactive approach and knack for streamlining processes will help ensure the smooth operation of our practice while ensuring our patients get the best.

Qualities of our preferred candidate:

We are seeking a mature-minded, self-motivated, and task-oriented individual who thrives in a busy environment. The ideal candidate will possess:

Excellent Communication Skills with a Positive Mindset: You will be the face of and represent our practice, interacting with patients and healthcare professionals both in person and via phone, maintaining professionalism and warmth in every interaction.

Empathy & Strong Patient Focus: You are committed to supporting patients with care and compassion, ensuring they feel heard and valued throughout their journey.

IT Proficiency: Troubleshooting IT issues is second nature to you, and you are comfortable using medical software (such as Gentu, or similar)

Team Player with Independence: While you can work independently, you also enjoy being part of a small, cohesive team and contributing to the overall success of the practice.

Attention to Detail & Organisational Skills: Your ability to manage multiple tasks simultaneously, ensuring accuracy and efficiency in everything you do is your strong suit.

Key Responsibilities:

Setting up and managing the consulting rooms and sessions, ensuring a welcoming environment for patients

Scheduling appointments and managing the practice’s calendar

Answering phone calls and managing patient inquiries in an efficient, friendly, and courteous manner

Providing general administrative support to the Surgeon including Personal Assistant ad-hoc duties

Uploading referrals, taking payments, and assisting with reception duties along with scanning, filing, and other general administrative duties

Assisting with theatre bookings, theatre billing, and payment processing.

Maintaining the privacy and confidentiality of medical files and office records at all times

Ability to cover leave (with notice) for our other PA/Medical Secretary

What We Offer:

Opportunities for professional growth and training

An empathetic and supportive team environment

On-site car parking

Competitive remuneration above the award rate, based on experience

Days: Hours/days are negotiable for the right candidate

Please note, the hourly rate for the successful candidate will be contingent upon factors such as relevant experience, required upskilling and any necessary training. The listed rate is intended as a general guide and may be adjusted in accordance with these criteria.

If you are looking for a fulfilling role in a dynamic and supportive practice, we encourage you to apply.

Please send your resume and cover letter, outlining your experience and suitability for the role and quote ref 1037.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

Follow us on Instagram: RecruitmentatRWS