Our participants, Our people, Our purpose

Currently, there are around 4.3 million Australians with a disability. The National Disability Insurance Agency (NDIA) implements the National Disability Insurance Scheme (NDIS), which is one of the biggest social reforms in the country since Medicare. As an Agency, we support more than 600,000 participants with a significant and permanent disability, and the families and carers of those living with disability. For many Australians, this will be the first time they receive the disability support they need. The NDIA is designed to enhance the quality of life and increase economic and social participation for people with disability and will mean a peace of mind for every Australian.

A new role awaits

The APS6 PSO is required to provide detailed technical, professional, policy, operational support and advice in relation to complex problems.
Where required, the role will coordinate and assist in the strategic planning, program and project management and policy development that support the NDIA’s objectives.

The branch delivers systems and services that help protect and improve the integrity of the NDIS as well as combat fraud and non-compliance. Assists in the development and implements ICT solutions to reduce fraud and fulfil the goals of the NDIS Review, which are to become more responsive, supportive and sustainable, and put people with disability at the centre of everything we do.

Where you can add value

As an ideal candidate for the Project Support Officer role, you will possess a blend of skills and qualities that enable you to excel in a dynamic project environment. Responsibilities will include but not limit to:

• Organisational Skills: Ability to manage multiple tasks, prioritise effectively, and
  maintain detailed records.
• Time Management: Proficiency in managing time efficiently to meet deadlines
  and support project timelines.
• Problem-Solving skills: Proactively takes initiative, anticipates project needs,
  and collaborates to resolve issues and achieve business goals.
• Detail-Oriented: Meticulous in reviewing documents, tracking project progress,
  and ensuring accuracy.
• Financial knowledge: Basic understanding of budgeting, financial tracking, and
  reporting.

Enough about us, let’s talk about you

Our desired candidate will have a positive, can-do attitude and be able to think constructively even when under pressure. Ability to adapt quickly and have good change management skills with project requirements and environments.

Your NDIA Experience

We work as one team. We are accepting, diverse and driven. We take a shared approach to making progress. We welcome and support each other and encourage different ideas, insights and opinions. We empower and enable each other to be our best. We collaborate, connect and work together to create a workplace that makes us proud. And while we're based far and wide across the country, we make sure nobody feels they are out on their own.

• You will work for a socially inclusive and culturally diverse workplace, that is making a meaningful impact to the lives of more than 600,000 Australians.
• Access to higher superannuation and above market leave entitlements
• Competitive remuneration and working conditions that support a positive work life balance
• Access to ongoing professional development and learning

While this role is ideally performed from Deakin, ACT, Surry Hills, NSW, Brisbane, QLD, Richmond, VIC, Rockingham, WA, remote working arrangements may be considered. We intend to fill this role in an ongoing capacity, however non-ongoing roles up to 12 months with the possibility of extension up to 2 years may be offered.

Successful candidates will be required to undergo a pre-employment National Police History check, Worker Screening check and/or Working with Children Check (where required) and provide evidence of Australian Citizenship.

Applications for this role close 11:30pm Sunday, 8 June 2025 AEST.

If you have any questions, please contact on Philip Fleischer on 0491 391 138 or email [email protected].

With the exception of personal details, applications can NOT be edited or updated once submitted for consideration. Please make sure you are completely satisfied with your entire application before submitting.

NDIA is committed to supporting an inclusive and diverse workforce and welcomes and encourages applications from People with Disability (PwD), First Nations peoples, LGBTIQA+ people, people from Culturally and Linguistically Diverse backgrounds, Mature age workers, as well as young workers and supporting an inter-generational workforce and supporting gender equity and families. NDIA will provide reasonable adjustments for candidates to participate equitably in the recruitment process and discuss workplace adjustments to fulfil the inherent requirements of the role. If you require an adjustment to be made during the recruitment process (including alternate formats of the application form) or have an enquiry about the support provided, please contact DFP Recruitment on 1300 138 337 or [email protected].

RecruitAbility applies to this position: The RecruitAbility scheme supports people with disability applying for jobs in the Australian Public Service (APS) by giving you a better opportunity to put forward your skills and experience during the selection process.

There are certain roles within the National Disability Insurance that may require mandatory vaccination, subject to government order or directive. Evidence may be required prior to commencement.