Did you know?

The mission of the Australian Federal Police is to provide dynamic and effective law enforcement to the people of Australia. It provides policing throughout Australia in relation to the prevention and detection of crimes against the Commonwealth, its laws and integrity, and community police services to the Community of the ACT.

Working for the AFP provides you with a diverse and rewarding career. Whether you immerse yourself in a position on the frontline, or provide critical operational or professional support, the work you do makes a big impact on the people of Australia.

We recognise your contribution to our workforce and offer generous remuneration and conditions including:

• Six weeks (30 days) of paid annual leave per year + additional paid Christmas stand down
• 4 extra days of mandatory rest leave per year
• 18 days of paid personal leave per year
• Generous superannuation of 15.4%
• 18 weeks paid Parental Leave for Primary Caregiver (and 11 weeks for Secondary Caregiver) + additional unpaid leave entitlements for up until 24 months from the child’s date of birth or placement
• Generous salaries and incremental salary progression governed by the AFP Enterprise Agreement
• Flexible and hybrid working arrangement that provides work/life balance
• Health & wellbeing services – with a focus on early intervention, education and prevention
• Access to ongoing training and professional development opportunities

What is the role?

The Administrative Support member will work under the direction of the Officer-in-Charge at Cairns Office to support the day-to-day activities of the Station. The role works closely with frontline members to support efficiency and effectiveness of administrative duties within the station and liaises with internal and external stakeholders to maintain effective working relationships.

This role acts as a point of contact for inquiries, escalations and general communications for the office, resolving queries and escalating matters where required. The member is expected to contribute to a positive office culture as well as assist with projects and team work-flow to ensure solutions and initiatives that deliver value-add outcomes.

As a Team Member in the AFP you will be required to contribute to the achievement of outcomes in accordance with the regulatory framework, the AFP Code of Conduct and the AFP Governance Instruments. It is expected that the successful applicant will deliver on the core responsibilities and meet any requirements of the position as outlined below.

What will you do?

As the Administrative Support team member for Cairns Office, you will be required to:

• Provide transparent rostering solutions to support operational requirements in line with the Enterprise Agreement using SAP and Quintiq rostering systems
• Provide administrative, executive and project support to the Airport Police Commander and aviation leadership team.
• Manage and respond to enquiries from internal and external stakeholders and direct to relevant areas as required.
• Perform a range of office management activities; equipment maintenance and reporting, mail services, general filing and ad-hoc complex projects.
• Undertake finance tasking’s in relation to procurement, asset management, fleet management and asset control in line with AFP Governance Framework.
• Monitor and evaluate the effectiveness of ongoing AFP operational activities.
• Contribute to the development and implementation of corporate policies, processes and systems which enhance the delivery of AFP operational outcomes.
• Demonstrate good judgement in decision making by exploring the nature of the problem, researching information, considering options, documenting evidence and providing recommendations.
• Coordinate facilities management, property registrar, event management and escorting of visitors to the station.
• Anticipate and support changes to priorities and suggest improved ways of working.

Essential Requirements

• You must be an Australian Citizen at the time of application.
• A Negative Vetting 1 (Secret) security clearance or the ability to obtain one.
• Sound written and verbal commination skills.
• Demonstrated high level of attention to detail and time mangement skills.
• Strong interpersonal skills with the ability to liaise effectively at all levels internally and externally.
• Ability to prioritise work tasks and identify methods to streamline efficiency and effectiveness of day-to-day tasks.
• Capacity to work calmly and methodically, in a fast-paced operational environment, with the ability to apply confidentiality, judgment and initiative to all situations.

Desirable Requirements:

• Knowledge and understanding of the QUINTIQ rostering system would be an advantage.

Additional Information:

• This position is located in Cairns, QLD and applicants are expected to be based in Cairns, QLD (or willing to to relocate at their own expense).

Commitment to Diversity & Inclusion:

At the AFP we value the different perspectives, approaches and lived experiences of our people, and recognise that our collective intelligence and diversity is what makes us stronger. As such, we encourage applications from people from all walks of life, including people from culturally and linguistically diverse backgrounds, First Nations people, women, the LGBTQI community and people with disability.

Contacts and Closing Information:

Contact Officer: Christopher Symons,

Contact Officer Phone: 02 5126 0913,​

Contact Officer Email: [email protected]

Applications Close: 11:59pm (AEST) 18/06/2025