You are a highly-skilled psychiatry secretary - this is all we are missing right now

This job offers incredible opportunity to work, learn, create value and amazing results, supporting our specialists psychiatrists in a traditional clinic, yet with modern technologies on our end and ongoing learning, speed and agility on yours. If you know the industry, you know that the world of psychiatry is small: we recommend that you apply for this role if you can commit to the long-term employment and career growth.

Accountability is essential and is well-rewarded. The team will be there for you, when you are there for your team. Diligence and reliability is something your team will demand before your boss will.

About the practice:

Modern, sophisticated, multi-site practice with strong emphasis on data privacy, digital tools, email communication and CRM. Quiet office environment. Face-to-face and Telehealth service. Low visitors numbers at the premises. Specialists, GPs, and allied health.
Paperless private billing practice. Best Practice and ZedMed applications, other essential medical practice systems, data protection safeguards which make your work interesting and edge-cutting.

Our strong multidisciplinary team of ~15 support professional clients and career-pursuing students, caring for their health with high standards of excellence.

Location: Close to Melbourne and Sydney CBD, shops, parks, hospitals and public transport, this job is perfect for inner city-based work. Friendly tip: if you live in the outer suburbs, you should apply only if you are interested in your prospective career rather than saving time in traffic :-)

About the role:

Experience of working in private psychiatry practice is essential. This includes concierge skills and patience.

Competence in Best Practice and ZedMed software, Medicare billing for psychiatrists, confidence working with high-volume email, and phone calls requests.
Managing patients bookings, billings and data entry.

Running busy email communication with patients and electronic health records.
Customer-facing role, friendly interpersonal style, caring for your doctors and for their patients, working as a team and having fun together, when possible.

Professional growth and development are provided.

High level of command and written English is essential.

Fluent Chinese and/or Cantonese is a bonus.

You dedicate your time to work, and we dedicate ourselves to you!

33-39AUD p/h