About the role

We are seeking an experienced and dedicated Medical Secretary to join our passionate team at Dr Shamitha Kathurusinghe's practice (Clynden Avenue Centre for Specialist Care) in Malvern East, VIC. This full-time position is an exciting opportunity to play a crucial administrative role in supporting the day-to-day operations of our medical practice.

What you'll be doing

Providing exceptional front desk reception and customer service to patients

Scheduling and managing appointments, including coordinating with patients, doctors and other medical staff

Maintaining accurate and up-to-date patient records and medical files

Handling confidential and sensitive information with the utmost care and discretion

Assisting with billing, invoicing and other financial administration tasks

Supporting the practice manager with general office duties and administrative tasks

Liaising with external parties such as insurance providers and other healthcare organisations

What we're looking for

Previous experience as a Medical Secretary or similar administrative role within a healthcare setting

Outstanding organisational and time management skills with the ability to prioritise effectively

Excellent communication and interpersonal skills, with a friendly and professional demeanour

Strong attention to detail and the ability to maintain accurate records

Proficiency in using medical software (Gentu), electronic medical records and other office technologies

Knowledge of medical terminology and healthcare industry regulations and compliance

A genuine interest in providing high-quality patient care and support

What we offer

At Dr Shamitha Kathurusinghe's practice, we are committed to creating a positive and supportive work environment for our team. We offer competitive remuneration, opportunities for career development, and a range of employee wellbeing initiatives. You'll be part of a close-knit and collaborative team dedicated to delivering exceptional patient care.

About us

Dr Shamitha Kathurusinghe is a leading gynaecologist and laparoscopic surgeon and the founder of Clynden Ave Centre for Specialist Care in the Malvern East community, with a focus on providing personalised, high-quality healthcare services. Our practice is known for its commitment to patient-centered care, strong clinical expertise, and innovative approach to healthcare delivery. Join our team and be a part of our mission to improve the health and wellbeing of our community.

If you are excited about this opportunity and believe you have the skills and experience to excel in this role, we encourage you to apply now.