🌿 Office Administrator / Receptionist
📍 Location: North Perth, WA
🕒 Part-time Position with Opportunity to Increase to Full-Time

Preferred working days: Tues, Wed, Thurs

Preferred commencement: Early-Mid June

Functional Therapy Co are a small and passionate Allied Health clinic who will be moving to our new clinic space in the heart of North Perth. Our team is dedicated to supporting children and families, primarily within the NDIS, as well as our private client base. We have been providing mobile-based Occupational Therapy and Speech Pathology services to our Paediatric clients across the Perth Metro area for the last few years, and are looking forward to expanding our services to offer in-clinic supports from June.

We’re looking for a highly organised, proactive Office Administrator / Receptionist with administrative experience to join our team and help keep our practice running smoothly behind the scenes.

This role is ideal for someone who enjoys autonomy and leadership, takes initiative, is warm and welcoming to our Paediatric clients and families, and thrives in a small-team environment.

Key Responsibilities:

Manage new referrals and waitlists using our client management system (SPLOSE)

Front of house support - welcoming our little clients and families in-clinic, and helping participants feel safe and comfortable while they wait for their sessions

Oversee and maintain clinician calendars, streamlining services where visible to reduce travel for staff and clients.

Manage inbound phone calls, emails, and social media messages professionally and promptly, including rescheduling appointments / cancelling appointments as notified

Process any Medicare rebates for private clients, and reconcile payments via Xero

Maintain accurate client records, documentation, and update policies and procedures

General administrative duties, including invoicing, reporting, and ordering office supplies

Skills & Experience Required:

✅ Previous experience in a medical, allied health, or similar administrative role is preferrable
✅ Confident learning and using client management systems
✅ Strong organisational skills and excellent attention to detail
✅ Ability to work independently and proactively with minimal supervision once set up
✅ Proficient in Microsoft Office Suite (Word, Excel, Outlook)
✅ Strong verbal and written communication style. We are looking for someone who is professional and warm to both our clinicians, families, and the children who will attend clinic based sessions.
✅ Understanding of NDIS processes is a bonus (but not essential)

Ready to Apply?
If you're an experienced admin professional who enjoys working in a people-focused environment, we'd love to hear from you! Please send your resume and a brief cover letter to [email protected] outlining your experience and why you’re a great fit.

Applications close Tuesday 3rd of June 2025 , but we encourage early applications.