Are you an experienced Medical Receptionist looking to be part of a supportive and thriving team? Bodyfocus Wellness Centre, located in Sydney’s North West, is a leading Allied Health practice dedicated to providing holistic, patient-centred care. We are seeking a skilled receptionist to help us deliver exceptional service to both our patients and practitioners. Flexible options are available for full-time or part-time positions.

Key Responsibilities:

• Efficiently schedule patient appointments, both in-person and over the phone
• Promptly and courteously answer incoming calls
• Warmly greet patients upon arrival and manage check-in processes
• Liaise with external professionals, including specialists, GPs, and case managers
• Manage patient documentation, including scanning and updating medical records, referrals, and specialist correspondence
• Proficient with HICAPS and Medicare claims, as well as POS payments
• Ensure daily reconciliation of payments
• Maintain the cleanliness of the clinic during operational hours
• Perform other duties as directed by the Practice Manager

Essential Attributes:

• A minimum of 3 years of experience in a medical, specialist, or allied health practice
• Strong attention to detail and ability to multitask in a fast-paced environment
• Experience with PracSuite practice management software is highly desirable
• Familiarity with HICAPS and POS payment systems
• Ability to work independently and as part of a team, handling pressure with professionalism
• Exemplary customer service skills with a patient-first approach
• Proficiency in Microsoft Office and general computer skills
• Strong communication skills, both written and verbal
• Strict understanding of patient confidentiality and privacy
• Flexibility to cover additional shifts as required

Practice Hours:

• Monday to Friday: 8:00 am – 7:00 pm
• Saturday: 8:00 am – 12:00 pm
  (You may be required to close on some shifts)

Pay Rate:
$33 - $40 per hour, depending on experience.

Benefits:

• On-site staff parking available

If you’re a dedicated receptionist looking to contribute to a dynamic team and are passionate about patient care, we’d love to hear from you! Apply today to join Bodyfocus Wellness Centre.