About Coutts

At Coutts, we’re more than just a law firm – we’re a thriving team of passionate professionals dedicated to delivering exceptional services to our clients. Since 1999, we’ve been proudly serving our clients from our offices in Narellan, Camden, Campbelltown, Wollongong, Tahmoor and Picton and we’re growing!

About You
The successful candidate will have:

Experience in a Receptionist role, within the legal industry would be preferrable but not required.

Experience in Office 365 (Word, Excel, PowerPoint, Teams, and Outlook).

Organizational and multitasking abilities.

Communication skills, both written and verbal.

Strong customer service skills.

A positive, proactive attitude and a desire to help the team suceed.

A strong attention to detail and the ability to prioritize tasks effectively.

NSW Drivers Licence

The Role

Due to an internal promotion, we’re looking for a detail-oriented, organized, and proactive individual with a knack for multitasking to be the Receptionist for our busy Head Office located in Narellan NSW! If you enjoy variety and excel in a fast-paced environment, this is the perfect opportunity for you to grow and contribute to a thriving company.

As the Receptionist, you will be responsible for performing a range of duties including:

- Managing Narellan Reception – greeting clients warmly and professionally.

- Answering and directing incoming calls with a high level of customer service.

- Overseeing appointments, sending out appointment reminders and ensuring our meeting rooms are client ready.

- Collection of Mail.

- Completion of Daily banking

- Assisting with office ordering (groceries and stationery) for the Narellan Office.

- Responsible for Office Cleanliness.

- Assisting the Office & Operations Manager with internal events and Staff birthdays!

Why choose Coutts?

Quarterly Staff Events (Nibbles & Drinks) – As we are firm spread across 6 branches - this is an event which allows staff an early mark to attend a venue for a fun team event, catch up with fellow staff members and generally have a nice, enjoyable & relaxing afternoon.

Flexibility – The firm supports flexibility for staff to attend personal and family matters / events during work hours may be requested from time to time. This includes brief / short absences such as things like school assemblies, other ad-hoc personal / family events, etc.

Office Footprint - flexibility to attend and from time-to-time work from one of the 6 offices in our network ( which also includes 3 serviced office locations ). Many of our staff live close to the office they work from giving them the benefit of a short trip to and from work, providing them with extra valuable time to spend with family & friends and/or attend to personal interests outside of work.

Additional Day Off ( ADO ) – Staff that don't utilise a personal leave / sick day in any given quarter, are entitled to an additional day off in the preceding month. This is leading to staff getting the benefit of having 4 extra fully paid days off per year. Please note for clarity that this additional day off is not taken out of your sick leave or holiday leave.

Perkbox – This is a discount program ( covering shopping, groceries, petrol, entertainment, travel, etc ) which when used to its maximum, staff can receive in excess of $5,000.00 in savings p.a

Incentives / Rewards - Including individual / team financial rewards for ad-hoc initiatives during the course of the year, as well as one-off gift cards for individuals in acknowledgement of high performance or particular instances of 'living and leading' in alignment with Coutts' values.

The Team – Learn directly from the Office & Operations Manger who started in your very position and grew within Coutts. You’ll be working alongside a team who are passionate about what they do and want to share that passion and knowledge with everyone in the team.