Governance Advisor

• DCS Clerk Grade 7/8 starting from $110,266 - $122,058 + Super
• 12-month temporary opportunity, full-time
• Flexible location - role based in Gosford, hybrid working arrangements available
• This role sits within the Telco Program Delivery Division in the CCEP PMO team

About the team:

The role is focused on supporting governance for a $1 billion infrastructure program, the Critical Communications Enhancement Program (CCEP). The successful candidate will have experience working within a PMO with strong governance skills. They will have great communication skills, an eye for detail and be able to work with a variety of stakeholders. The work is fast paced and rewarding.

Your day-to-day:

• You will support best practice governance and project management methodology
• Stakeholder engagement, preparing reports, pack preparation, and communicating decisions and key outcomes
• Embed best practice for information and records management
• Coordinate and facilitate monthly lessons learnt and maintain lessons learnt register
• Support program resource tracking and reporting

To be successful in this role you will demonstrate:

• Commitment to robust governance practices
• A plain English approach to complex matters
• A passion for problem solving and continuous improvement
• Experience in working in a PMO and familiar with Government processes

Working at the Telco Authority
Culture is key to the success of the Authority's fast-moving environment, where partners and stakeholders operate to a 'one team' charter, based on the Authority's values of Service, Trust, Accountability, Integrity, Respect and Safety.

The NSW Telco Authority is a high-performance organisation with a diverse and inclusive workplace culture. We welcome and encourage applications from people with disability, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQA+ community, veterans, carers, refugees, people in regional NSW and people of all ages. We strive to be an inclusive workplace where all our people can bring their authentic selves to work without judgement. If you require an adjustment during the recruitment process, please notify us.

About NSW Telco Authority
NSW Telco Authority (NSWTA) operates as a standalone Statutory Authority within the Department of Customer Service. NSWTA leads a $1.5 billion portfolio of NSW Government projects to provide critical communications for emergency and essential service agencies and address connectivity challenges across NSW.

We manage the Public Safety Network (PSN) to deliver mission-critical radio communications for first responders. Emergency Services Organisations (ESOs) communicate using the PSN to coordinate responses to critical incidents and manage their day-to-day operations.

We work with ESOs and carriers during disasters to protect telecommunications assets to ensure people and places stay safe and connected.

NSWTA promotes flexibility and hybrid working conditions. For more information: https://www.telco.nsw.gov.au/.

Salary Grade 7/8, with the base salary for this role starting at $110,266 base plus superannuation

For enquiries relating to recruitment please contact Katerina Xenos via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Wednesday, 21st May 2025 at 9:59am

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.

For more information, please visit:
Information on some of the different types of disabilities

Information on adjustments available for the recruitment process