We’re looking for a motivated Administration Support Officer to help guide clients through the new home construction journey — from contract signing all the way to handover.
This is your opportunity to join a fast-paced, client-focused environment where no two days are the same!

What we are looking for-
- An individual who holds a thorough understanding of the building process, focusing on attention to detail and knowledgeable within the Residential Construction Space.
- Manage client files and documentation during pre-construction and construction phases
- Liasing with internal departments and external supplie
- Manage all specific and niche client expectations from providing weekly/fortnightly progress updates to clients.
- Possess great time management skills to keep track of project details and ensuring all are completed within the specific timeline.
- Prepare building contracts and handover documentation
- Provide high-level administrative support and office coordination
- Maintain and update internal database
- Ensure each project stays on track with clear, efficient communication and attention to detail

Experience & Attributes-

• 2+ years experience in a customer service/admin based role.
• Strong communication skills
• Thrives under pressure with deadline driven environments.
• Customer Service Focused
• Work well as a team, in order assist and support others as requirement
• Top-tier customer service across all platforms
• Confident communicator who can adapt their tone for different audiences
• Laser-sharp attention to detail
• Commercial mindset – you know how to get things done
• A natural collaborator who supports their team
• Efficient time management and self-organisation

Bring your organisational skills, your energy, and your customer-first mindset – and we’ll provide the tools and support for you to succeed.