Based in Port Botany, NSW

Permanent full-time position with long-term career potential

Fast-paced and rewarding role in the heart of international logistics

About the Client

Our client is a global leader in logistics and supply chain operations, with a strong focus on wharf cartage, container storage, and warehouse handling. With ongoing investment in their operations and people, they offer long-term career opportunities in a professional and safety-focused environment.

About the Role

WorkPac are seeking a Customer Service Officer for a permanent, full-time role based at Port Botany. This is a fantastic opportunity for someone who is detail-oriented, tech-savvy, and experienced in the fast-paced transport or logistics industry.

Key Responsibilities

Enter and process import/export shipments and Electronic Delivery Orders (EDOs)

Monitor container tracking, handle underbond coordination, and liaise with quarantine (AQIS) authorities

Provide frontline customer service and support internal teams and external stakeholders

Skills and Experience Required

MUST have exposure to CargoWise software

Previous experience in the transport or logistics industry (preferred)

Strong communication, data entry accuracy, and Microsoft Office skills

Ability to work under pressure, manage time independently, and contribute to a team environment

How to Apply

Click on the Apply button or for more information please contact:

WorkPac Principal Consultant: Call Tiffany Parker on 07 4979 8602 or email [email protected] quoting the below reference number.

Job Reference Number: 7469J20256955

About WorkPac

WorkPac is Australia’s largest privately owned workforce solutions business. We add value to our candidates by providing recruitment, skills and career development opportunities across the Mining, Construction, Healthcare industries and more. Choosing WorkPac is always a Good Move.

At WorkPac, we foster a work environment where everyone feels welcome and valued. As an Equal Employment Opportunity employer, we welcome applicants from all backgrounds and embrace diversity in race, gender, age, religion, culture, and ability.