This role is ideal for an experienced, hands-on professional who can take ownership of processes, procedures, introduce new systems to better equip the work flow, and foundational business structures. You will be the go-to person for ensuring efficiency across all aspects of the business, providing support to sales agents and property managers, coordinating marketing materials, and maintaining compliance with industry regulations.

Key Responsibilities

Operations & Process Management

Develop, implement, and refine operational procedures to improve efficiency.

Build strong business foundations by establishing streamlined workflows.

Ensure compliance with industry regulations and internal policies.

Oversee CRM and database management, ensuring data accuracy.

Support the leadership team with reporting and administrative tasks.

Liaising with suppliers and coordinating with internal staff members.

Preparation with staff meetings and agendas

On & off boarding processes

Sales & Agent Support

Provide direct assistance to five sales agents and two property managers.

Support agents with their individual needs, including anniversaries, presentation booklets, appraisal packs and general administrative tasks.

Ensure smooth coordination between the sales and property management teams.

Manage contract preparation, Form 6s, and legal documentation.

Preparation of property packs for Open Homes and Inspections

Quality control of all marketing and presentation documents

Manage sale anniversary lists for Angela & Harrison

Marketing Coordination

Oversee the production of marketing materials, ensuring brand consistency and accuracy.

Liaise with property management and the marketing team to proof marketing content before release.

Utilise Canva and other tools for coordination but not design.

Assist in brainstorming and developing creative marketing initiatives to support agents.

Managing company social media with posting and collaborating with organising giveaways.

Skills & Experience

Previous experience in real estate, property, or a related field.

Strong understanding of real estate contracts, compliance, and industry best practices.

Excellent organisational skills with the ability to "get things done" efficiently.

Proficiency in CRM software, Canva, and Microsoft Office Suite.

Ability to work independently while collaborating with multiple stakeholders.

Strong attention to detail, particularly in proofing marketing materials and EDM marketing.

A hands-on, adaptable approach – an all-rounder who thrives in a fast-paced environment.