KEY RESPONSIBILITIES

1. Office Operations and Administration:

Oversee the day-to-day operations of the office, ensuring smooth workflows.

Manage inventory and procurement of cleaning supplies and office materials.

2. Staff Management:

Supervise a diverse team of administrative and cleaning staff.

Coordinate staff schedules, shifts, and rostering to meet client demands.

Recruit, onboard, and train new employees, ensuring compliance with company standards.

3. Financial Administration:

Prepare and manage budgets, track expenses, and ensure cost-efficiency in operations.

Oversee accounts payable, receivable, and invoicing for clients.

4. Customer and Stakeholder Relations:

Act as the primary point of contact for Spanish-speaking and English-speaking clients and staff.

Address customer inquiries and complaints in a professional and timely manner.

Liaise with contractors and suppliers to meet operational needs.

5. Compliance and Safety Management:

Ensure compliance with Australian workplace health and safety (WHS) regulations.

Maintain up-to-date documentation for legal and regulatory compliance.

Monitor and report on operational performance and adherence to safety protocols.

6. Technology and Reporting:

Use office management software to track operations, schedules, and finances.

Prepare detailed reports for management to monitor performance and productivity.

Troubleshoot IT issues and liaise with external tech support as needed.

7. Additional Support:

Provide occasional assistance to the company owner with personal medical-related tasks or administrative needs.

Having some medical knowledge or experience would be an advantage.

The successful applicant will be required to travel to various cities within Australia as part of the role, depending on business needs and project requirements.

SKILLS AND QUALIFICATIONS

To succeed in this role, you should have:

A minimum of two years experience in office management or a similar administrative role.

Fluency in both English & Spanish with excellent verbal and written communication skills.

Strong leadership and organizational skills, with the ability to multitask.

Knowledge of Australian WHS regulations and compliance standards.

Proficiency in office software and tools, such as Microsoft Office Suite or scheduling software.

A Certificate, Diploma, or higher qualification in Business Administration, Leadership & Management, or a related field (highly regarded).

Experience in managing budgets, payroll, and invoicing.

Some medical knowledge or experience (preferred, but not essential).

WHY JOIN US?

Competitive salary based on qualifications and experience.

A supportive and inclusive work environment.

Opportunities for professional growth in a fast-paced industry.

HOW TO APPLY:

If you are a bilingual professional with a passion for leadership, organizational excellence, and a willingness to assist in medical-related tasks if needed, we want to hear from you!

Please send your resume and a cover letter to: [email protected]

Applications close:

9th June 2025.