About the role – Full Time Maximum Term Contract until 30th June 2027

Toward Home Alliance, in partnership with the South Australian Housing Authority, is leading a system-wide response to end homelessness in South Australia. Through a collaborative Alliance model, we recognise that every role plays a vital part in achieving lasting change.

We’re looking for a dedicated Case Manager to support young people who are at risk of or experiencing homelessness. Working within a restorative practice framework and ensuring cultural accountability, you’ll provide tailored, person-centred support to help clients achieve stability and independence.

Your role will include coordinating referrals for housing and other essential services, advocating for clients, and providing practical and emotional support. You’ll build positive, trusting relationships and work alongside young people to help them reach their goals, guided by Holistic Care Plans and program outcomes.

This is a meaningful opportunity to make a real impact in the lives of young people—and be part of a committed team working to end homelessness in our community.

Key responsibilities will include, but will not be limited to:

Provide trauma-informed case management within the Tapa Marnini-Apinthi Practice Framework

Coordinate internal and external referrals for housing, mental health, and other support services

Advocate for young people and provide personal, emotional, and cultural support

Maintain accurate client records and contribute to data reporting and continuous improvement

About you:

You’re a compassionate and grounded professional who connects easily with young people and builds trust through a calm, non-judgemental approach. You communicate clearly, value cultural awareness, and bring empathy and understanding to every interaction. Highly organised and adaptable, you work well both independently and as part of a team. Above all, you’re driven by a genuine desire to make a positive difference in the lives of young people doing it tough.

You will also have the following skills and experience:

Tertiary qualifications in Human Services (e.g., Social Work, Youth Work, Psychology, Community Development) or Diploma in the related field of study

Extensive relevant experience maybe considered in lieu of qualifications

Experience working with Young People, Aboriginal People and communities in the provision of support services

Experience working with people experiencing grief, mental health issues, dislocation, poverty, homelessness, marginalisation, poor health and undiagnosed or untreated medical conditions or disabilities

Specific Requirements:

Baptist Care SA is committed to the safety and protection of all children and vulnerable people and as such applicants will be considered in accordance with our safety practices and suitability.

You will be required to have, or be willing to obtain:

A current and valid DHS: Child-Related Employment Screening/WWCC

A current and valid National Police Clearance

Approved Psychological Suitability Assessment

Training – Child Safe Environments

Training – Apply First Aid (min HLTAID012)

Ability and willingness to travel within South Australia as required

Ability to work outside normal office hours will be required

A valid full South Australian drivers’ license (C Class)

About us:

Baptist Care SA works collaboratively with South Australians from all walks of life. We provide Camping and Adventure Programs, Disability Services, Homelessness Services, Out of Home Care and Youth, Family and Community Programs. We are committed to finding a way forward for everyone we serve and supporting them to achieve their life goals. We find ways to make people's lives better.

Why work with us?

Baptist Care SA offers a flexible and supportive environment where you are encouraged to be the best version of yourself.

You’ll also receive:

A competitive salary on the SCHADS Award (Level 4.1) + super

Salary packaging in addition to increase your take home pay

A corporate health plan with BUPA offering discounted health insurance

Employee Assistance Program

Support cultural and community obligations, including up to five days Paid Cultural Leave

We do not accept applications via email, however, for more information, please see our website, or reach out to Tayla Callaghan at [email protected] for a confidential discussion.

Please note, screening and interviews may take place prior to the closing date – applications may also close before this date.

Baptist Care SA is proud to be working towards uniting with BaptistCare (NSW, ACT, WA) and Baptcare (VIC, TAS), to create a newly merged national care organisation committed to providing exceptional support and services across Australia. Together, we are building on a shared history of care and compassion, expanding our reach, and strengthening our mission to help people live well with dignity and purpose.