Join our Team as People & Culture Officer in beautiful Mooloolaba!

We're looking for an experienced HR Officer to support key people initiatives and help drive a positive, high-performing workplace culture.

About Us
Thrive House is a registered NDIS and Child Safety services provider, committed to delivering high-quality, client-centric care. Firmly anchored in our core values, we believe every individual deserves a safe, secure, and supportive environment to thrive.

Compassion, Equality, Integrity, and Sustainability are the core values we live and work by, and are looking for these in the people who choose to work with us.

The Opportunity
Due to an internal movement, we have an opportunity in our team for a People and Culture Officer. Reporting to the Executive Manager - People & Culture, you will play an important role in supporting the People and Culture team to manage administration functions and essential compliance of the department.

With the current implementation oof a new HRIS, you will assist us to refine our workflows, continuing to improve our onboarding and induction process, and assisting with the onboarding and off-boarding of our people.

Key Responsibilities

Manage employee HR database including onboarding and offboarding processes.

Manage and ensure ongoing compliance with Child Safety and NDIS Worker screening checks, as well as Licensed Care Services checks.

Manage our training database, ensuring all mandatory induction and refresher training is completed by our employees.

Manage our qualifications database, ensuring employees are fully qualified or meeting their relevant study obligations.

Assist with drafting various communication and letters to employees.

Assist with the administration of employee wellbeing initiatives, including our birthday gifts, anniversary gifts, and our reward and recognition program.

Conduct ongoing audits of staff files and databases to ensure all information is current and correct, escalating where necessary.

Build strong working relationships with staff at all levels.

Ensure compliance with employment legislation, policies, and best practices.

Champion continuous improvement, bringing innovative ideas to enhance our culture and employee experience.

About You
To excel in this role, you’ll need:

Proven experience in a HR or People and Culture role in an administrative level.

Good working knowledge of generalist HR practices.

Exceptional interpersonal and communication skills.

A strategic mindset with a passion for delivering practical, people-focused solutions.

A commitment to fostering an inclusive and supportive workplace culture.

Bonus points for industry related experience and previous experience managing probity clearances! (Blue Card, NDIS Screening and LCS checks).

Compliance Requirements

Current Blue Card (or willing to apply)

Criminal history screening - prescribed notice yellow card (or willing to apply)

Current Licensed Care Service (LCS)

Current valid Queensland driver license (unrestricted)

Why we hope you'll love working for us:

Work in one of Australia’s most idyllic locations, just steps from the beach.

Be part of a supportive and forward-thinking team that values innovation and collaboration.

Enjoy flexible work arrangements and a strong commitment to work-life balance.

Access professional development opportunities to grow your career.

Make a meaningful impact in a role where your contributions truly matter.

Health and wellbeing benefits—discounts on gyms, clothing, meal delivery services and more!

Employee Assistance Program.

Supportive and fun culture – we value you and the work you do!

Our Promise
Thrive House wholeheartedly embraces diversity and equal opportunity for all applicants and teammates. We are committed to building and retaining a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.