This dual-role position is ideal for someone who enjoys working across both finance and administration. You will be responsible for managing customer accounts, processing payments, and assisting with a range of admin tasks. This role will also include supporting the finance and admin needs of our growing Victorian office, making strong communication and coordination skills essential.

Key Responsibilities

Generate and send accurate invoices to customers

Monitor customer accounts and follow up on overdue payments via phone and email

Apply payments, reconcile discrepancies, and maintain accurate records in Xero

Use PayApps for claim submissions and payment tracking

Prepare and update aging reports; escalate problem accounts when necessary

Provide administrative support including document filing, data entry, and responding to emails

Support internal teams in both NSW and Victoria to resolve billing issues and assist with workflow coordination

Assist with general office operations and ensure compliance with internal processes

Qualifications

Minimum 2–3 years’ experience in Accounts Receivable, finance administration, or a similar accounting role

Proven experience using Xero and PayApps for financial processing and reporting

Sound knowledge of basic accounting principles and financial compliance

Intermediate to advanced proficiency in Microsoft Excel (including use of formulas, pivot tables, and data analysis)

High level of accuracy, attention to detail, and problem-solving ability

Strong written and verbal communication skills for cross-team collaboration

Ability to manage priorities, work autonomously, and meet tight deadlines in a fast-paced environment

Certificate IV, Diploma, or Degree in Accounting, Finance, or Business Administration preferred

Apply

Please send your resume and a brief cover letter to [email protected]