My client is an Australia wide market leading 3PL within supply chain and logistics, with a focus on environmental sustainability. They have a fantastic team and fun, dynamic culture, with many ongoing career opportunities available.

A new opportunity is currently available for an experienced Customer Support Consultant, due to their success and ongoing growth.

This position requires a positive and motivated candidate to work as a customer service officer and perform the following tasks daily:

• Data entry and the use of spreadsheets
• Process of orders using database software.
• Client account manager
• Liaise with all departments including drivers on the road
• Provision of customer service.
• Handle multiple calls and emails.
• General office duties - filing / scanning

This role is ideal for a "people person" who is reliable, friendly and outgoing with good self-management and motivation. The successful candidate must:

• Have previous experience in managing multiple calls and enquiries
• Work well in a team environment.
• Have the ability to work in a high pressure environment.
• Possess an excellent phone manner.
• Have excellent organisational and communication skills.
• Be able to solve multiple problems with good investigation skills.
• Demonstrate excellent computer skills including Word, Excel and Outlook.

This is a full time position which is available for an immediate start.
Hours will be 9:00am – 5:00pm.

Previous experience in the transport or warehousing industry would be preferred but not essential as all training is provided.

This is a fantastic opportunity to join a dynamic and friendly team, with an excellent culture and ongoing career opportunities.