The Opportunity

As part of our rapid business growth, we are seeking a dedicated and attentive Administration & Customer Service Officer to join our dynamic team in St Marys. This is a permanent full-time position with an immediate start.

About Us

Join us on our exciting journey in Western Sydney, where we have been top tier in resource recovery for 15 years with advanced waste management practices. As a licensed entity with the NSW EPA, we are dedicated to excellence, sustainable methods, and maintaining a strong presence in the market.

We are currently growing and looking for a new Office Administration and Customer Service Officer. This role is crucial for improving our operations and supporting our team as we continue to innovate and work towards a greener future.

Joining us means becoming part of a forward-thinking team deeply committed to sustainability and innovation. Your role will be essential in helping us refine our operations and contribute to our ongoing success.

Role Overview

This exciting opportunity involves managing critical company data, ensuring accuracy and consistency to support our operations, sales, and logistics teams. Additionally, you will play a vital role in delivering exceptional customer service, addressing client inquiries, and enhancing customer satisfaction. The ideal candidate will possess strong attention to detail, a high level of responsibility, and excellent time management skills.

Key Responsibilities

• Provide comprehensive administrative support and office coordination.
• Undertake detailed data entry, retrieval, and document management processes.
• Manage and monitor company data, ensuring accuracy and reliability for operational, sales, and logistics functions.
• Deliver exceptional customer service, addressing client inquiries and ensuring customer satisfaction.
• Handle daily invoices and statements.
• Oversee company documents including insurance and vehicle registrations.
• Support the Director and Managers with various administrative tasks.
• Arrange purchases of office consumables and equipment.

What We Are Looking For

• Minimum of 2 years of administrative experience.
• Exceptional Microsoft Office skills (Word, Excel).
• Ability to work both independently and as part of a team.
• Strong attention to detail and consistent, accurate reporting.
• Ability to learn new skills quickly and efficiently.
• Excellent time management and prioritisation skills.
• Legal work rights in Australia (Permanent resident or citizen).
• Mandarin speaking skills are a plus but not essential.
• Experience with CRM systems is highly advantageous.
• Experience in data management is essential.

Why Join Us?

• Competitive salary within the industry.
• Friendly working environment with a great team culture.
• Full training provided.
• Significant growth potential.

What’s Next?

If you are a dedicated and detail-oriented professional looking to join a growing and innovative company, we want to hear from you. Please apply via the application button below.