Why NCI?

At NCI, our employees are at the heart of everything we do. As Australia's leading Trade Credit Insurance Broker, we partner with companies (our clients) to protect their profits and help them grow. Our dedicated team of 200 employees across Australia, New Zealand, and Asia is client-focused, welcoming, and supportive.

About this role

The successful candidate will work within a small, experienced team in our Perth (Osborne Park) office, offering reliable support to our brokers who are out generating new business and servicing our existing client base.

Duties include:

• Preparing service visit documentation.
• Gathering pre-renewal information from NCI's clients.
• Composing client renewal packs.
• Preparing service guides.
• Checking policy documentation.
• General office administration tasks.

This is a "hands-on" administration role; accurate data entry will be key to your success, as will your ability to communicate effectively, confidently, and positively with different stakeholders.

This opportunity is a permanent, full-time role, Monday to Friday, 37.5 hours per week. Hybrid work, with up to two days per week from home, can be offered after successful completion of training. A part time arrangement (minimum 0.8 FTE could be considered for the right candidate).

About you

Our ideal candidate will demonstrate:

• At least 12 months (or more) of administration experience in a professional office environment.
• A genuine interest in the financial services/insurance industry. (This role could lead to a role as a Broker).
• A proactive attitude and a good sense of humour!
• Attention to detail and strong organisational skills.
• Excellent IT skills.
• The ability to prioritise and respond well to competing demands.
• Confidence to work independently as the sole administration expert for the WA branch).

We will provide you with comprehensive training via our Adelaide head office and support to ensure your success.

What we offer

NCI provides a wonderful work environment, additional leave, hybrid working, volunteer days, team lunches, and more! We are focused on career development opportunities for our employees, and people who join us often stay for a long time! Our leaders are down-to-earth, we work hard, and we have fun doing it! Visit our website here to find out more.

NCI is backed by Steadfast Group Ltd, an ASX 100 company, yet we maintain a close-knit community culture. At NCI, integrity is paramount, and we prioritize offering excellent benefits that recognize the value each individual brings. Here, you're not just a number; you're an essential part of the NCI team.

Application and questions

To apply, please submit a cover letter and resume that address why you would like to join NCI in this position. For a confidential discussion about the role, please call Gina on 08 8228 4855.