Please Do not Apply if you don't work well under pressure we are looking for long term staff to build with

must have experience scheduling- must learn our products and services and system processes

ABOUT US

Auto Gate Centre is a small yet dynamic company specializing in garage door and gate services. We are committed to delivering top-notch service to our clients, ensuring their satisfaction and the smooth operation of their garage doors and gates

Position Overview: . You will be responsible for answering and booking calls, following up with clients, and providing updates on the progress of their service requests.

Responsibilities:

• Respond to incoming calls promptly and professionally.
• Schedule service appointments based on client availability and technician schedules.
• Regularly update clients on the progress of their service requests.
• Follow up after service completion to ensure customer satisfaction.
• Process work orders efficiently, ensuring accurate details and timely dispatch to technicians.
• Keep detailed records of all service requests and appointments.
• Complete training on the software used for scheduling and client management.
• Ensure seamless integration of software into daily operations.
• Organize and maintain filing systems for jobs, ensuring easy retrieval of information.
• Assist in maintaining an organized and clean workspace.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Detail-oriented and capable of working in a fast-paced environment.
• Familiarity with relevant software for scheduling and client management.
• Prior experience in a customer service or scheduling role is a plus.

How to Apply: Interested candidates are invited to submit their resume and cover letter to michael@autogatecentre.com.au

Please include "Garage Door and Gate Service Scheduler Application - [Your Full Name]" in the subject line.

Auto Gate Centre is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. We look forward to welcoming the right candidate to our team and contributing to the growth and success of Auto Gate Centre.