We have an outstanding opportunity available for an Office Administrator to work within an established strata plumbing company based in the Lidcombe area.

You will be responsible for administration of the day-to-day operations of the office, as well as providing administrative support to the directors. The ideal candidate will have experience in using web-based job management systems (AroFlo or similar) and those who have understanding of plumbing, and/or strata will be strongly considered. The role requires someone who can work in a fast paced environment, and can work independently as well as part of a team when required.

About Sydney Plumbing:

Established in 2005, we service residential and commercial strata schemes throughout Sydney, with many longstanding clients who we hold strong relationships with. We have a close-knit team of experienced plumbers and pump technicians, most of whom have worked with us long term. Our office environment is very friendly and supportive, and we enjoy what we do.

To be successful you must have:

Previous administration experience

Experience using job/client management systems

Effective written and verbal communication skills

Strong customer service skills

Strong organizational and task prioritization skills

Adaptability to manage changing workload as urgent tasks or emergency work orders arise

Ability to work in a self-directed manner

Ability to work in a team to assist colleagues and directors

The following skills are not essential, but strongly desirable:

Experience or understanding of plumbing or similar trade and/or strata

Experience or understanding of WHS management/compliance systems

Experience with accounts receivable

Experience with fleet or asset management

Duties may include but are not limited to:

Follow up on unpaid invoices and debt recovery

Respond to phone and email enquiries

Update WHS documentation and manage WHS systems

Follow up on pending quotes

Onboard new staff and arrange associated compliance

Manage fleet and associated insurances, compliance, and maintenance needs

Assist to manage other company assets

Assist the scheduler and supervisor with administrative tasks as needed, EG. book appointments, liaise with clients, ad hoc administrative tasks

Liaise with field staff (plumbers and pump technicians) daily as required

General office administration tasks and ad hoc projects as required by the supervisor or the directors

Social media management

If this sounds like a great opportunity for you, please apply below!

The working hours of this role are Monday-Friday 7am-3.30pm, although this is open to negotiation for the right candidate.

Please note, only applicants who have been shortlisted will be contacted.