Caravan hand over/ customer care Coordinator
Destiny RV SA Pty Ltd
Posted 16 hours ago
About the role
We are seeking a Caravan hand over/ customer care Coordinator to join our team at Snowy River Adelaide in Valley View SA 5093. This is a casual role, offering flexible work arrangements to support our valued customers.
What you'll be doing
Providing exceptional customer service during the handover process for customers purchasing new caravans
Ensuring all paperwork and documentation is complete and delivered to the customer
Conducting thorough product demonstrations and orientations to familiarise customers with the features and operation of their new caravan
Handling customer inquiries and resolving any issues that may arise in a professional and timely manner
Maintaining detailed records of all customer interactions and handover activities
Following up customer orders and communicating with customers of build progress.
Booking customers for colour selections.
Answering reception phones for general order questions and controlling admin reception area.
Assisting with other customer service tasks as required to support the wider team
What we're looking for
Previous experience in a customer service or client-facing role, preferably within the caravan or RV industry
Excellent communication and interpersonal skills, with the ability to engage with customers in a friendly and approachable manner
Strong attention to detail and the ability to ensure all documentation and processes are accurately completed
Proficiency with computers and various software programs, including customer relationship management (CRM) systems
A passion for the caravan lifestyle and a genuine desire to provide outstanding customer experiences
What we offer
At Snowy River Adelaide, we are committed to creating a positive and supportive work environment for our team. We offer competitive remuneration, flexible work arrangements, and the opportunity to be part of a dynamic and growing business. Additionally, we provide ongoing training and development opportunities to help you grow your skills and advance your career.
About us
Destiny RV SA Pty Ltd', now trading as Snowy River Adelaide is a leading provider of high-quality caravans and RVs in South Australia. With a focus on exceptional customer service and product innovation, we have established a reputation for delivering the best possible experience for our customers. As a growing business, we are constantly seeking talented individuals to join our team and help us continue to expand and serve our community.
If this sounds like the perfect role for you, we'd love to hear from you. Apply now and take the first step towards an exciting and rewarding career with Snowy River Adelaide, Destiny RV SA Pty Ltd'.
About Destiny RV SA Pty Ltd
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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