Medical Receptionist / Administrator

Permanent Part-Time

Rate: $40/hr

We are seeking a reliable and professional Medical Receptionist / Administrator to join our small, friendly team on a permanent part-time basis (3 days per week: Tuesday, Wednesday, Thursday). You’ll be the welcoming face of our clinic, providing exceptional service to patients and referrers while supporting our specialists with a variety of administrative and coordination tasks.

This position was initially created to provide maternity leave coverage; however, due to our company's rapid growth, your role will continue beyond that period. As team members return, some responsibilities may be adjusted.

We value flexibility and open communication. Working closely with our employees to ensure their roles align with their strengths and goals is key to our ongoing success.

About the Role

As our Medical Receptionist / Administrator, you will be responsible for managing front desk operations, providing administrative support, and ensuring a welcoming experience for patients and referrers.

Your duties will include:

Greeting patients and visitors in a professional and friendly manner.

Answering incoming calls, emails, and managing bookings.

Maintaining accurate and confidential patient records.

Processing Medicare and private billings.

Typing and formatting medical reports.

Managing accounts payable and receivable.

Ensuring the clinic is clean, tidy, and well-presented.

Performing general administrative tasks as required.

Coordinating basic IT responsibilities and troubleshooting as needed.

Other duties as reasonably required, within your skills and experience.

About You

To succeed in this role, you will have:

Excellent written and verbal communication skills, as this role involves extensive communication with patients, referrers, and medical specialists.

Strong attention to detail and excellent organisational skills.

Proficiency with computers and the ability to learn new systems.

Experience with Microsoft 365 and MYOB is preferable.

A friendly, professional, and patient-focused manner.

Previous experience in a medical or allied health reception/administration role (preferred).

Unrestricted working rights in Australia.

Please do not apply if you do not meet all these criteria. You will not be considered for the position.

Why Join Us

You'll be part of a supportive, close-knit team that values professionalism, respect, and collaboration. We take pride in providing quality service to our patients and maintaining a positive, calm workplace.

How to Apply
Please submit your resume and a brief cover letter to [email protected] outlining your experience and availability.