Job summary

If you're looking for a role in a dynamic and community-focused organisation that is making a genuine impact on the lives of all Victorians, the Education and Engagement Officer position could be the right fit for you.

In this role you will:

• Be part of a collaborative team that works to reduce greenhouse emissions, and drive energy efficiency improvements.
• Communicating with scheme participants and other stakeholders to ensure the objectives of the Victorian Energy Upgrades (VEU) program are achieved.
• Contribute to a significant change program and largest energy efficiency program in Australia.

Position details

The position is responsible for:

• Contributing to the development of education and engagement strategies and communications to support compliance with the regulatory framework.
• Collaboration with strategic communications to coordinate and manage industry and consumer engagement relating to the VEU program.
• Maintaining relationships within the organisation and a diverse range of external stakeholders to remediate non-compliance and promote compliance.

Please refer to the attached position description for the principal functions and key selection criteria.

This is a fixed term position until August 2026 The work location for this position is 570 Bourke Street, Melbourne with hybrid work arrangements available.

About us

The Essential Services Commission is Victoria's independent economic regulator of essential services supplied by a range of industries. The commission's functions include:

• making regulatory decisions with respect to prescribed industries (including price determinations, licensing, customer protection and access disputes).
• undertaking reviews and providing advice to Ministers on a range of economic and regulatory matters.
• administering the Victorian Energy Upgrades program.

Be part of a highly respected and professional organisation that allows you to apply your knowledge while supporting flexible working arrangements that allow you to balance work and life. You'll be working in a dynamic and collaborative environment with opportunities for professional growth.

How to apply

To be considered for this position, applicants must submit a resume and a cover letter addressing the key selection criteria, highlighting their skills and relevant experience in relation to the role.

Our commitment to fostering a diverse, inclusive and flexible workplace

We are Equal Employment Opportunity employer with inclusive leaders committed to driving a workplace culture that prioritises equity, safety, respect, and flexibility for all staff. We uphold the principles of Aboriginal self-determination in caring for our community.

We welcome applicants from a diverse range of backgrounds, including Aboriginal and/or Torres Strait Islander peoples, people of any age, gender identity, parental/carer status, ability, religion, or cultural backgrounds.

If you require any adjustments to equitably participate in our recruitment process, please contact. We look forward to receiving your application.

Other relevant information

Preferred applicants are required to undergo mandatory pre-employment screening, which includes a national criminal history check, right to work verification, qualification checks, and a statutory declaration disclosing any previous misconduct investigations.

Applicants must have corresponding work rights for the advertised employment period to be appointed to this role. Ongoing positions are only available to Australian/New Zealand citizens or Australian Permanent Residents.

Applications close at 11:59pm on Monday 17th November 2025.