Job summary

If you're looking for a role in a dynamic and community-focused organisation that is making a genuine impact on the lives of all Victorians, the Information Management Officer position could be the right fit for you.

In this role, you will:

• Lead and enhance information management practices across the commission, ensuring SharePoint and related systems support business needs and comply with corporate standards.
• Collaborate with groups and divisions, provide expert advice and training, monitor compliance, and stay informed on legislation to guide sound information strategies.
• Drive continuous improvement through automation and process refinement, developing solutions that evolve with the Commission's needs and foster effective data management.

Position details

The position is responsible for:

The Information Management Officer is pivotal in driving the uplift of information management across the commission, with a focus on optimising systems such as SharePoint to meet business needs and compliance standards. The role leads enhancement programs, manages existing information flows, and implements new automation processes aligned with best practice.

Working closely with senior IT leadership, the position supports continuous improvement and ensures the commission's information platforms continue to evolve to meet growing and changing requirements. A key focus of the role is engaging with business units to understand emerging needs, strengthen relationships and provide practical advice and training on information and data management responsibilities and processes.

The position also oversees compliance monitoring and reporting, supporting improved business processes that strengthen the commission's approach to information management. By guiding teams and embedding good practice, the Information Management Officer helps build a culture of smart, sustainable and secure information handling across the organisation.

Please refer to the attached position description for the principal functions and key selection criteria.

This is an ongoing position. The work location for this position is 570 Bourke Street, Melbourne with hybrid work arrangements available.

About us

The Essential Services Commission is Victoria's independent economic regulator of essential services supplied by a range of industries. The commission's functions include:

• making regulatory decisions with respect to prescribed industries (including price determinations, licensing, customer protection and access disputes).
• undertaking reviews and providing advice to Ministers on a range of economic and regulatory matters.
• administering the Victorian Energy Upgrades program.

Be part of a highly respected and professional organisation that allows you to apply your knowledge while supporting flexible working arrangements that allow you to balance work and life. You'll be working in a dynamic and collaborative environment with opportunities for professional growth.

How to apply

To be considered for this position, applicants must submit a resume and a cover letter addressing the key selection criteria, highlighting their skills and relevant experience in relation to the role.

Our commitment to fostering a diverse, inclusive and flexible workplace

We are Equal Employment Opportunity employer with inclusive leaders committed to driving a workplace culture that prioritises equity, safety, respect, and flexibility for all staff. We uphold the principles of Aboriginal self-determination in caring for our community.

We welcome applicants from a diverse range of backgrounds, including Aboriginal and/or Torres Strait Islander peoples, people of any age, gender identity, parental/carer status, ability, religion, or cultural backgrounds.

If you require any adjustments to equitably participate in our recruitment process, please contact. We look forward to receiving your application.

Other relevant information

Preferred applicants are required to undergo mandatory pre-employment screening, which includes a national criminal history check, right to work verification, qualification checks, and a statutory declaration disclosing any previous misconduct investigations.

Applicants must have corresponding work rights for the advertised employment period to be appointed to this role. Ongoing positions are only available to Australian/New Zealand citizens or Australian Permanent Residents.

Applications close at 11:59pm on Monday 17th November 2025.