• City of Mandurah Aquatic and Recreation Centre
• Level 3 - Casual ($44.54 inclusive of 20% casual loading)
• Vacancy 126/2025

The opportunity

We are currently seeking a talented and enthusiastic individual to apply for the role of Casual Senior Customer Service Office at the Mandurah Aquatic and Recreation Centre.

You will need high level of communication and interpersonal skills, dedication to providing excellent customer service, a positive and methodical work ethic and proficiency in general computer use.

You will undertake various clerical, administrative, and customer service tasks and be capable of working within a team of dedicated staff.

This is a casual position, with shifts available across weekdays, weekends, and evenings. The Centre operates 7 days a week from 5:00am to 10:30pm, availability must be clearly stated in your cover letter.

To be successful in this role, you will need:

• Demonstrated customer service skills
• Sound communication skills
• Demonstrated ability to work within a team
• Ability to work in a very busy environment
• Demonstrated numeracy, cash handling and cashiering skills
• Well-developed organisational, time management and problem-solving skills
• A current National Police Clearance (or willingness to obtain)
• As part of our recruitment process, you will be required to participate in a full pre-employment medical that includes drug and alcohol testing

For more information about the role please refer to the position description.

This Casual Level 3 position is paid at a rate of $44.54 per hour (inclusive of a 20% casual loading). Additional rates apply for all ordinary hours worked on a Saturday (25%) and Sunday (50%).

How to apply

Sound exactly like the sort of role for you? Great! To apply please visit our Careers page at www.mandurah.wa.gov.au. Further information can be obtained by calling Madisyn Goodeve – Team Leader of Dry Operations on (08) 9550 3629.

Applications Close 6pm, Monday 10th November 2025

Our commitment

We are committed to creating a diverse and inclusive workforce. All qualified applicants will receive consideration for employment regardless of their background, identity, experience, ability or thinking style. If you need assistance during the application process for accessibility reasons this is available upon request.

We are committed to creating and maintaining a child safe organisation where protecting children and preventing harm is embedded in the everyday thinking and practice of all employees and volunteers.

Additional information

• All applications will be assessed in accordance with merit-based principles. Where an applicant does not fully meet the requirements outlined in the attached position description, including essential qualifications and license, the role may be reclassified, and an alternative remuneration package may be offered, subject to organizational needs in line with the City of Mandurah Industrial Agreement.
• As part of our recruitment process, you will be required to participate in a full pre-employment medical that includes drug and alcohol testing.
• This recruitment process may also be used to identify candidates for similar permanent or fixed-term opportunities that arise within the City over the next 12 months — offering you the chance to be considered for future roles that align with your skills and aspirations. Applicants must have the right to work in Australia.
• To support transparency and integrity, all employees of the City of Mandurah are required to declare any secondary employment to help us manage potential conflicts of interest appropriately.
• To read more about Working at the City of Mandurah please visit our Careers and Employment

Casey Mihovilovich
Chief Executive Officer