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Student and Academic Administration Officer

The University of Queensland
St. Lucia, Boulia, QLD
A$82,133-$91,295 p/a
Administration & Office Support → Administrative Assistants
Full-time
On-site

Posted 2 days ago


Faculty of Science

2 roles available: 1 x Full-time, Permanent Position and 1 x Full-time, Fixed term position until March 2026

Base salary will be in the range of $82,133.76 - $91,295.50 + 17% Superannuation (HEW Level 5)

Based at our St Lucia location

About This Opportunity

The Faculty of Science is seeking two motivated and organised Student and Academic Administration Officers to join our Student Administration team. This is an exciting opportunity to provide high-quality customer service and contribute to the smooth operation of our academic programs.

In this role, you will be responsible for completing a diverse range of administrative tasks, providing accurate and informative advice to students, academic, and professional staff, and assisting with day-to-day problem resolution. You will also play a key role in maintaining and improving our administrative systems, ensuring processes are efficient and effective.

Key responsibilities will include:

Provide timely and accurate information to students, staff, and stakeholders in line with University policies and procedures.

Process and coordinate student administration tasks including admissions, enrolments, progression, graduation and study abroad.

Prepare documentation and recommendations to support decision-making on student matters.

Review and maintain the accuracy of student information across databases, websites, and publications.

Support student engagement activities such as UQ Open Day, Courses and Careers Days, and other outreach events.

About UQ

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

Up to 26 weeks paid parental leave/paid primary care leave

17% superannuation contributions + 17.5% annual leave loading

Access to flexible working arrangements including hybrid working options, flexible start/finish times and purchased leave.

Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family

Career development opportunities –access to exclusive internal-only vacancies and our Study for Staff program

On campus childcare options

Affordable parking (from just $6.15 a day)

Salary packaging options

About You

An undergraduate degree in a relevant area or an equivalent combination of experience and/or education/training.

A sound understanding of administrative processes relevant to student and academic administration, or the ability to rapidly gain such knowledge.

Demonstrated ability to establish priorities and meet deadlines.

High level of attention to detail and accuracy in written work.

Ability to exercise initiative and judgment and to work independently and autonomously.

High level written, oral and interpersonal communication skills.

The ability to work collaboratively and effectively within the team and across other organisational units.

A strong orientation to the provision of a high level of customer service.

An empathy with and ability to communicate with students, including those from diverse cultural backgrounds.

Experience in student administration in a tertiary or large organisation is highly regarded. Knowledge of university systems (SI-net, Business Objects, InPlace), Microsoft Office, and CRM tools is desirable.

The successful candidate may be required to complete a number of pre-employment checks, including: right to work in Australia and criminal check.

You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.

Questions?

For more information about this opportunity, please contact Mark Holland via [email protected]

For application inquiries, please reach out to the Talent Acquisition team at [email protected], stating the job reference number (below) in the subject line.

Want to Apply?

We welcome applications from all individuals and are committed to an inclusive and accessible recruitment process. To be considered, please ensure you upload:

Resume

A cover letter summarising how your background aligns with the 'About You' section.

Our strength as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. If you require an alternative method to submit your application due to accessibility needs or personal circumstances, please contact [email protected].

Other Information

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory.

Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.

Applications close Monday 10 November 2025 at 11.00pm AEST (R-56692). Please note that interviews have been tentatively scheduled for week commencing 17th November.


About The University of Queensland

Herston, QLD, Australia
Education & Training
5001-10000 employees

What started as Queensland's first university in 1909, with just three faculties and 83 students, has grown into university ranked in the world’s top 50 that is renowned for being a leader in teaching and research.

When you join the University of Queensland, you’re joining a community that actively strives toward creating change right across the world every day. From science and sustainability to health and humanities, our researchers are finding solutions to the world’s biggest challenges. Our award-winning teachers are recognised for empowering our students to thrive as innovative thinkers and grow into the leaders of tomorrow.

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