Full Time, Permanent

38 hours per week, Term Time

Commencing January 2026

About Fraser Coast Anglican College

Fraser Coast Anglican College is a leading K-12 school in beautiful Hervey Bay, the gateway to World Heritage-listed K’gari. As a proud member of the Anglican Schools network of South East Queensland, FCAC has a strong reputation for academic excellence, student engagement, and holistic education. FCAC was awarded ‘Regional School of the Year’ at the 2022 Australian Education Awards, a testament to its commitment to innovation, quality teaching, and student success.

About the role

We are seeking an experienced Primary Student Services Officer to join our Student Services team, providing administration support to the College. The position is primarily responsible for the provision of administrative support to the primary school, and executive administrative support to the Head of Primary School. Excellent customer service skills, time management skills, and the ability to work both independently and in a team are vital to this role.

Duties

As a Primary Student Services Officer, you will:

Provide administrative assistance to the Head of Primary School.

Manage and prioritise their appointments, emails and calendar commitments.

Manage parent and staff queries and expectations, in person or via phone/email.

Manage student absences.

Manage sign-in/out of students, and daily movements of students.

Provide a high level of customer service to the student body, prioritising their needs.

Receive incoming calls relating to students and families, take and distribute all messages efficiently to relevant staff, students and the College community.

Oversee and manage primary calendar throughout the year, and assist in arranging student and staff events such as excursions, outdoor education camps and parent teacher interview evenings, including providing support at College events.

Preparation of awards, student voting documentation and report cards.

Enter and maintain data in College databases and systems including TASS.

Assist and provide coverage for the Student Services Department in times of absence or need, as directly by the Student Services Coordinator or Heads of School.

Undertake other administrative tasks as required by Student Services Coordinator.

Ensure Primary School monies are transferred to the accounts department efficiently.

Maintain both manual and electronic filing systems to provide easy access to relevant student files.

Skills and experience required

High level communication and customer service skills

Ability to always demonstrate professionalism, discretion and confidentiality

Microsoft Office and database skills

Valid Paid Blue Card (Working with Children Check)

Current First Aid & CPR Certificate

To view the role statement for further information, please click here.

Applications close Thursday, 13 November 2025. Please note, we will be shortlisting and interviewing candidates as applications are received.

Culture

Staff at FCAC are caring and dedicated people who value relationships, insist on high standards and are supportive of the aims and ethos of an Anglican school.

Benefits

Work with a leading, award-winning regional school

Fee discounts for children of staff members

Health and wellbeing initiatives (EAP, annual flu vaccine)

Salary packaging opportunities

Work in a supportive and innovative team environment

Fraser Coast Anglican College is an equal opportunity employer and a Child Safe Organisation.

How to apply

All applications must be received online via the ‘apply’ button on SEEK.

If you would like to apply for this position, please include:

a cover letter addressed to our Principal outlining:

o why you believe you are a great fit for our role

o why you want to work for FCAC

name and contact details of two (2) recent work referees

up to date resume

The Principal

Fraser Coast Anglican College

PO Box 1150, Hervey Bay, Qld, 4655

Telephone: (07) 4124 5411

Employment seekers wishing to work with children in paid non-teaching appointments must hold a current Paid Blue Card to be able to commence work. FCAC reserves the right to censor applications accordingly to comply with Queensland legislation, while also in accord with the Anglican Schools Recruitment Policy and timelines available at the time of processing each of its vacancies.