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Manager ICT Infrastructure and Operations

Hunter New England Local Health District
Newcastle, NSW
A$166,678-$186,448 p/a
Information & Communication Technology → Management
Full-time
On-site

Posted 23 hours ago


Employment Type: Permanent Full Time
Remuneration: $166,678 - $176,563+ 12% Superannuation + Salary Packaging
Location: Charlestown
Applications Close: Sunday the 9th of November

Hunter New England Local Health District (HNELHD) is seeking an energetic, motivated, and visionary ICT Infrastructure and Operations Manager to lead one of the region’s largest and most dynamic ICT Infrastructure teams.

This key leadership role will see you at the forefront of digital transformation, supporting world-class healthcare delivery for over a million people each year.

About the Role

Reporting to the Executive Director, ICT Services, you’ll provide strategic and operational leadership across the full spectrum of ICT infrastructure - networks, telecommunications, hosting, and end-user computing.

You’ll be responsible for:

Setting the strategic direction and planning for ICT infrastructure and operations, ensuring alignment with organisational goals and the Digital Strategy 2020–2025

Leading a high-performing team of ICT professionals

Managing service performance and ensuring technical excellence

Providing expert advice and driving continual improvement

Overseeing procurement, vendor management, and budget performance

Supporting the delivery of major digital initiatives aligned with the Digital Strategy 2020–2025, including the transition to Cloud services and infrastructure for major facility redevelopments such as the John Hunter Health & Innovation Precinct and Manning Hospital.

This is a rare opportunity to influence the design and delivery of modern, scalable, and secure ICT systems that directly impact patient care across the district.

About You

You’re an experienced ICT leader who thrives on innovation and collaboration. You’ll bring:

A strong background managing large and complex ICT environments

A deep understanding of infrastructure technologies, information security, and government standard

Exceptional communication, stakeholder engagement, and vendor management skills

Proven experience implementing frameworks such as PRINCE2 and ITIL

A commitment to service excellence and developing team capability

To be successful in this role, you will have a solid background in team leadership, building future capability, and fostering talent. You will have a firm grasp on emerging trends, have a background in ICT Infrastructure and look for innovative ways to solve problems.

Why HNELHD?

At HNELHD, you’ll be part of a forward-thinking organisation that values Collaboration, Openness, Respect, and Empowerment.
We offer:

Monthly ADOs (for full-time employees)

4 weeks annual leave

Salary packaging and superannuation options

Fitness Passport and Employee Assistance Program

Ongoing professional development opportunities

The chance to work on major, state-significant digital health initiative

If you’re ready to take the next step in your ICT leadership career and contribute to transformative digital healthcare initiatives, we’d love to hear from you.


About Hunter New England Local Health District

Muswellbrook, NSW, Australia
Healthcare & Medical
5001-10000 employees

From the second-largest city in NSW up to the QLD border, the coastal towns of the lower mid-north coast to the agricultural fields of the North West; we provide public health services to many richly diverse regional and rural communities.

Our district is home to 1 tertiary referral hospital in Newcastle, 4 rural referral hospitals at Maitland, Manning, Tamworth and Armidale, as well as 20 district and community hospitals, 7 mental health inpatient facilities and 60+ community health services.

Joining Hunter New England Local Health District means becoming a valued member of our 18,000-strong workforce who provide safe and high-quality care to the almost one million people in our community.

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