• Permanent Full Time
• Technical Projects and BAU
• Work Locations: Noosa & Sunshine Coast

A trusted and respected IT service provider seeking an experienced IT Support Engineer to provide Level 2 technical support, administration of cloud and on-premise IT infrastructure for customers in Queensland across the Noosa and Sunshine Coast areas.

The ideal candidate will have the demonstrated ability in IT support (Level 2), systems administration, and infrastructure maintenance, with proven skills in troubleshooting, implementation, and proactive customer engagement.

Key Responsibilities:

• Provide on-site and remote support for desktops, laptops, servers, networks, and cloud platforms.
• Configure and maintain network devices (LAN, WAN, security systems, and telecom services).
• Configure, deploy, and maintain Microsoft 365 and Azure services.
• Plan and execute system upgrades and migrations with minimal disruption.
• Troubleshoot complex hardware, software, and network issues.
• Collaborate with external vendors and contractors as needed.
• Ensure regular maintenance and optimization of customer IT systems.
• Lead or contribute to infrastructure projects both remotely and on-site.
• Regularly engage with customers to resolve issues and gather business requirements.

Key Requirements:

• 3+ years in IT professional services as IT Support Engineer, Systems Administrator, or Infrastructure Engineer.
• Experience supporting Windows Server, Active Directory, Exchange, DNS, DHCP, and Group Policy.
• Experience with Microsoft 365 administration and support.
• Experience with Azure services and Azure Entra ID (Azure AD).
• Experience with Citrix configuration, administration, and support.
• Experience with basic Network LAN/WAN/VLAN configuration and support.
• Skills in scripting with PowerShell.
• Strong problem-solving and analytical abilities.
• Excellent verbal and written communication skills.
• Proactive and eager to learn new technologies.
• A valid driver’s license and a car.

Salary Package: $75K-$85K Base + Superannuation

Job Ref: 3876679

TO APPLY: please click on the appropriate link.