Immediate Start Available.

We are seeking an experienced IT Support Engineer to deliver on-site support for one of our key clients in Brisbane. Offered through SPTECH, a Melbourne-based Managed Service Provider (MSP), this position will see the successful candidate fully embedded within our client’s internal IT team, supporting their day-to-day operations and ongoing projects.

This role is based at our client’s Brisbane CBD office and requires attendance on-site, five days per week during standard business hours.

This is a great opportunity for a motivated IT professional looking to take ownership of a dynamic IT environment, work closely with end users, and gain exposure to a wide range of technologies and systems within a company that has over 200+ offices around the world.

Company Profile

SPTECH is a Managed Service Provider with a unique view on how to manage customers and IT environments. With a continually expanding client base, we are looking for a talented IT Support Technician to join our team and represent SPTECH at key client sites.

In this position you will be expected to:

Provide onsite technical support for desktops, laptops, mobile devices, and peripheral equipment.

Install, configure, test and maintain operating systems, application software and system management tools

Resolve technical issues involving Microsoft's core business applications and operating systems.

Provide general IT advice to clients

Liaise with hardware vendors and other IT personnel for problem resolution and warranty claims.

Liaise with SPTECH’s remote technical team for escalations and project coordination.

The Successful Applicant will:

Have fluent English communication skills both in person and over the phone.

Have a minimum of 2 years technical experience supporting end users via phone and remotely.

Have unrestricted Australian working rights with no limitations (sponsorship is not available for this role.)

Be willing to be based at our client’s Brisbane CBD office and requires attendance on-site, five days per week during standard business hours.