Administration and Customer Service Support

Industry: Medical Devices & Healthcare

Salary: $70K + Super | Full-time Permanent Role

Location: Seven Hills, Western Sydney

Are you an organised multitasker who thrives in a fast-paced environment?

We’re looking for an Administration Officer to join our team in Seven Hills, supporting operations across the medical devices and healthcare sector.

This role is ideal for someone who enjoys variety and takes pride in keeping things running smoothly. You’ll play a key role in supporting managers and staff, managing customer requests, processing orders, and ensuring daily operations run efficiently.

Key Responsibilities

Answer and direct incoming phone calls

Process quotes, questions, and purchase orders across multiple business units and regions

Manage and close service tickets in Zoho

Handle backorders and generate related reports

Process GRAs (Goods Return Authorisations)

Maintain general office and boardroom organisation

Update pricing and marketing databases

Support the Service Department and Office/General Manager with various administrative tasks

What You’ll Bring

Previous experience in an administrative or customer service role

Strong organisational and multitasking skills

Ability to stay calm and productive in a busy, fast-paced team environment

Excellent communication skills and attention to detail

Proficiency with Microsoft Office and general computer systems

A proactive, can-do attitude and willingness to help wherever needed

This is an excellent opportunity to join a collaborative, growing team within an industry that truly makes a difference in people’s lives.

For more information or to apply, please contact:

Dimpy Mehta

Director, Exclusive Talent

📞 0416 586 662

📧 [email protected]