Continuing, Full Time Appointment | Role commencing January 2026
Professional Employee Level 7 – annual salary $96,559 – $105,992 pa
Plus 17% superannuation and 4 weeks annual leave
Sydney Campus | Gadigal Country

• Are you passionate about student success?
• Would you like the opportunity to lead the coordination of student experience initiatives across a vertical campus in the heart of Sydney?
• Do you genuinely enjoy working collaboratively with both staff and students?

Join our vibrant community at Charles Darwin University’s Sydney campus. For over a decade, we have been delivering high quality education to students in the heart of Sydney. As we build on this strong foundation, our campus is experiencing significant growth and is ready for an exciting future. We pride ourselves on offering a personalised and supportive student experience, where close connections between staff and students are at the core of who we are. This is a unique opportunity to contribute your skills and passion to our dynamic team and play a pivotal role in shaping the next chapter of our success.

About the Position
We are embarking on a program of work to further enhance the on-campus student experience — think food, partnerships with students, and vibrant campus activities that create a sticky campus where students feel a strong sense of belonging and connection with both staff and peers. We want our on-campus student experience to promote student success, wellbeing, and cultural experiences for our international students.

We have a proven strategy that has delivered great results at our Darwin campus, and we’re now looking for someone to implement an aligned, context-specific program in Sydney. You’ll need to be comfortable working across multiple teams and shifting between taking the lead and being an active team member. As this is a new role, we’re looking for someone who’s adaptable, comfortable with ambiguity, and open to experimentation as we find the right approach together.

About You
To be successful, you will require:

• A relevant degree with subsequent experience, or an equivalent combination of relevant experience and education/training.
• Demonstrated experience in student engagement, wellbeing, or support roles within higher education, international pathway program, ELICOS or related context.
• Proven ability to manage complex student issues with sensitivity, discretion, and sound judgement.
• Strong understanding of international student needs and challenges, and the ability to design and scales initiatives that support their transition and success.
• Demonstrated ability to develop, deliver and evaluated evidence-based initiatives that foster student belonging, connection, and community.
• Highly developed interpersonal and cross-cultural communication skills, with the ability to build strong, collaborative relationships with staff, students, and external stakeholders.
• Strong organisational and project management skills, with the ability to prioritise competing demands and deliver outcomes.
• Commitment to student success and wellbeing, aligned with CDU’s values of inclusion, integrity, and collaboration
• Desirable
• Experience working in multi-campus or transnational higher education environments.
• Knowledge of relevant legislation, policies, and frameworks relating to student wellbeing, privacy, and duty of care

Remuneration
Appointment to this role will be at Professional Employee Level 7. The base salary will be in the range of $96,559 - $105,992 per annum. The total remuneration package will be in the range of $112,974 - $124,010 per annum, including 17% superannuation.

First Nations Priority Recruitment Measures
While this vacancy is open to all applicants, CDU remains firmly committed to increasing representation of First Nations employees. First Nations applicants are strongly encouraged to apply & will be granted priority consideration for this vacancy, in accordance with s57 of the Anti-Discrimination Act 1992 (NT) 1992. More information on First Nations Priority Recruitment at CDU and how to apply, available here.

Access Full Position Description
To view the full position description, please click the Apply link which will direct you to our CDU job site, then select Job Attachments.

What’s in it for you?

• State-of-the-art facilities in Sydney CBD
• 17% superannuation
• Up to four weeks of paid annual leave
• Up to 26 weeks of paid parental leave (primary care giver), in addition to government payments (eligibility criteria apply)
• Recognition of prior service with another Australian university / NT Government for Long Service Leave (recognition applied to qualifying period only)
• An employer who values your contribution to building a bigger, better and stronger University
• Work with a University committed to changing people’s lives for the better through training, education, and research
• Ability to negotiate transfer of leave entitlements under the Public Employment (Mobility) Act 1989
• Employee Assistance Program
• Salary Packaging opportunities

How to Apply
All applications must be received online via the ‘apply’ button and should include your resume and a cover letter (2 page maximum) outlining your interest in the role and relevant skills and experience.

For a confidential discussion about the position please contact Rachel Chamberlain on 08 8946 7232 or email [email protected]

Adjustments can be made throughout the application and selection process, as well as during employment to support applicants and employees with disability. CDU’s Workplace Adjustment Policy and Procedure can be found at https://policies.cdu.edu.au/view-current.php?id=191&version=1. If you would like to discuss adjustments, please contact the People Services Team on 08 8946 6284 or email [email protected].

Do you need support?
The University endeavours to establish and maintain effective systems that support a flexible and inclusive workplace culture. CDU embraces differences and ensures people with adjustment requirements are set up for success.
Adjustments can be made to support you throughout the application and selection process, as well as during employment, in line with the University’s Workplace Adjustment Policy and Procedure.

For confidential discussions, reasonable adjustment requests, or further information on workplace inclusion and policies, please contact People Services on 08 8946 6284 or [email protected].

Diversity and Inclusion
At CDU we actively celebrate our diversity. We innovate, embrace new ideas, and act with courage and kindness. We’re about what we can give to the world rather than what we take, and we believe in the transformative power of education. We work hard to make sure every member of our University community feels they truly belong. Understanding that it is through our focus on our people and leveraging our differences that will make CDU the most connected University in Australia, we are striving to ensure that our culture and our community are inclusive of all our staff, students, and visitors. We are committed to maintaining a culture where everyone feels respected, safe, encouraged to speak up and supported in achieving their professional goals. Applications from First Nations people, women at all levels, culturally and racially marginalised people, people with disability, neurotypical and neurodiverse people, LGBTQIA+ people, people with family and caring responsibilities and people at all stages of their careers are welcomed.

You make CDU. And we want you to be exactly who you are.

Applications Close: Friday 14th November 2025
NB: Commencement of the role will be in January 2026