About Us:

We are a dynamic and growing Allied Health clinic based in Gladesville (lower north shore, Sydney) committed to delivering exceptional patient care.

Brain Hub is a recognised health-care centre for helping people with complex neurological conditions, including post-concussion syndrome, dysautonomia, balance and dizziness conditions, stroke, as well as ADHD, ASD, genetic disorders, cerebral palsy and more. We currently operate 2 clinics (next door to each other) with one dedicated to adults and the other to children.

Description:

We are seeking a warm, friendly, organised Receptionist to join our neurorehabilitation clinics in Sydney. You'll be the first point of contact for our patients, ensuring a welcoming and efficient front desk experience. Remuneration commensurate to employment arrangement (permanent/casual) and experience.

Key Responsibilities:

First point of contact for managing phone and email inquiries

Booking/revising appointments

Processing payments and managing billing

Liaising with healthcare staff and practice manager to ensure smooth clinic operations

Maintaining patient records with confidentiality

Supporting the clinical and broader team with administrative tasks

What We Offer:

Discounted staff therapy

A supportive, friendly team environment

Career development opportunities

About You:

Australian residency/ citizenship

2+ years of previous experience in a receptionist/customer service role, preferably in healthcare

Excellent communication and customer service skills (fluent english essential)

Ability to multi-task and work in a fast-paced environment

A positive and friendly attitude and commitment to providing outstanding customer service

Familiarity with clinic booking systems

How to Apply:

If you’re passionate about healthcare and enjoy working in a collaborative environment, we’d love to hear from you! Please submit your resume and a cover letter directly through Seek outlining your suitability for the role. Applications direct to the clinic will not be considered.