We are seeking an experienced and detail-oriented full time administrator to be the first point of contact at our Epping clinic and join our supportive team.

If you have excellent organisational and communication skills, and are interested in working with children and their families, we would love to hear from you. Part time applicants also welcome to apply.

We are looking for a mature, friendly and organised individual with experience in a similar Allied Health practice. Essential attributes include a warm and welcoming personality to greet and establish relationships with regular clients, demonstrated acceptance and compassion for others, and a high level of organisation and efficiency.

You will be well remunerated above award levels commensurate with skills and experience. Training and ongoing support will be provided to the successful candidate by our experienced Admin Team and Practice Manager. Our clinic is close to public transport and shops.

We pride ourselves on providing a safe and nurturing environment for our clients to progress through their therapy, and our strong admin team supports clinical staff as the backbone of our organisation.

The Role

You will work closely with the admin team and therapists, as well as supporting clients through their journey.

Key Responsibilities:

Manage the appointment diary using our Practice Management System

Respond to emails and telephone inquiries in a friendly and professional manner

Process payments and invoices

Assist and support therapy staff with various administrative tasks

Organise and coordinate group programs

Proofread and edit documents

Liaise with suppliers, schools and other professionals

Be adaptable and willing to take on additional responsibilities as required

Essential Criteria:

Strong verbal and written communication skills in English

Excellent time management skills

Proficient in typing, Microsoft Word and Outlook

Friendly and professional telephone manner

Desirable Criteria:

Proficiency in spoken and written Cantonese/Mandarin

Previous medical/allied health reception experience

Experience using Practice Management software

Previous experience working with children and their families

Adaptable and comfortable with technology

Understanding or experience with disability and NDIS

What You Get

At BBOT we seek to ensure our staff are happy and satisfied within their role. When joining the BBOT team, you will gain access to a number of benefits such as:

Above award remuneration (and it stays above award always!)

Ongoing support from experienced staff

A varied workload, with the opportunity to take on more responsibility.

Wellbeing initiatives

Who We Are

We are a team of clinicians and support staff passionate about working with children and their families. We strive for excellence and insist in having fun embedded in all we do. We listen to each other, respect each other professionally and have a positive mindset towards change. As a team, we respect different views and opinions and above all else acknowledge the privileged space in which we stand when helping children and their families.

For more information visit our website www.bbtherapyhub.com.au
If you are interested in joining our team, please reach out to us with your up-to-date CV and you MUST include a COVER LETTER telling us why you should be considered for this position, and in what capacity you would like to work (full time or part time).
Enquiries are welcome, and we would love to hear from you. Apply without delay to avoid disappointment.