Come and join our expanding dermatology practice in Eastern Sydney with a passionate and caring team who are focused on delivering exceptional patient care and service. We are seeking a friendly, reliable and hard-working individual to join our medical admin/reception team.

This position would suit someone who has previous experience working as a medical receptionist. Excellent people and customer service skills are essential.

The position is available as a casual or permanent part-time position 4-5 days per week.

https://www.deltadermatology.com.au/

Benefits:

Great working environment with a small and close-knit team who love supporting each other and working together

Brand new, contemporary and comfortable workspace including staff room, lockers and free parking for staff.

Grateful and happy patient base

Opportunity to grow with the expansion of the practice

Free secure parking and 30m from light rail station.

Immediate start

PERK: Access to heavily discounted/ FREE skin care advice/ products and services

Key responsibilities:

As a medical receptionist you will be involved in day-to-day reception duties such as:

Meet and greet patients in a friendly and compassionate way

Manage patient information in a confidential way

Handle patient bookings, confirmations and cancellations

Inform patients regarding practice services and fees

Manage patient invoicing and receipting of consultations

Complete end of day reconciliations (eftpos, credit card and cash)

Address patient online enquiries, triage urgent concerns and direct as appropriate to the clinical team.

Scanning, filing, mail/fax (retrieval and distribution) and photocopying

Perform any ad hoc general office duties

Undertake light office cleaning duties

Qualifications

Proficient computer skills including experience with Microsoft office applications

Customer service experience

Ideally have medical reception experience

Gentu experience highly regarded

Ideal candidate will have the following qualities

Have the ability to connect and interact with people of all ages, background and personalities

Able to work well independently, but also as part of a team

Passionate about providing exceptional customer care and service

A high standard of work ethic – self-motivated, pro-active, takes pride in work

Flexible with days / hours

Ability to handle difficult patients by diffusing conflict situations

Please note this job is only suitable for those that are permanent residents or citizens of Australia/NZ. You must have or be willing to undertake a National Police Check and Working with Children Check before commencement.