Administrator – Accounting Firm | Melbourne (CBD)

Professional Services | Collaborative Culture | Career Growth

I’m partnering with a respected, large Chartered Accounting firm to recruit an Admin Assistant for their Business Services & Tax team. This role offers a fast-paced, professional environment where your admin expertise will be valued and your development supported. The firm is known for exceptional client service, a collaborative culture, and solid training pathways.

The Opportunity

You’ll play an integral role in supporting a high-performing team, managing day-to-day administrative operations, facilitating seamless client interactions, and ensuring internal systems run efficiently. This position is well suited to someone who enjoys variety, values structure, and takes pride in being a reliable and trusted point of coordination across the practice.

Key Responsibilities:

Manage a range of practice admin tasks (document packs, record keeping, payments processing)

Handle ATO correspondence and assist with IAS/BAS lodgements

Coordinate client communications, including high-net-worth client liaison

Maintain and update client databases and files

Support continuous improvement of admin systems and processes

Provide ad hoc support across the broader team as needed

What We’re Looking For:

Previous admin/team support experience in professional services (accounting/legal ideal)

Strong verbal and written communication; confident with client contact
Excellent organisation, coordination, and time management; thrives under deadlines

Tech-savvy with Microsoft Office; exposure to Xero/XPM, Xero Blue, ATOmate, ATO Tax Agent Portal, or CAS360 highly regarded

Detail-focused, proactive, and a genuine team player

The Culture

Friendly, inclusive, and down-to-earth. You’ll join a team that backs each other, values quality work, and invests in growth. Expect approachable leaders, helpful systems, and regular opportunities to learn.

Interested in hearing more?
Send me a message or apply to arrange a confidential conversation. Would love to chat if you're an experienced admin professional looking for your next step in a supportive accounting environment!

Contact Mai Thwaites for further information:

[email protected]

0421 928 007

If this isn't the role for you?
Please reach out if you are looking for a business support role in the Accounting Industry. I am working on a range of roles so if this isn't the right role I should have something else!