JOB ID: 1998

EXPERIENCED MEDICAL SECRETARY

PERMANENT POSITION (2 DAYS PER WEEK)

EAST MELBOURNE

Our client is seeking a great team player, with proven experience in medical rooms, to provide high-quality patient service and administrative support to a group of specialist Ophthalmologists.

As the Medical Secretary, you will primarily be the first point of contact, and as such, must have a genuine desire to provide high-quality service, and possess excellent communication skills, as you liaise with patients, referring practitioners and other stakeholders.

The primary responsibility is to provide timely, friendly and professional administration services, patient-focused care and efficient operation of the Practice. This exciting role requires a hands-on approach to customer service, attention to detail, excellent telephone manner, flexibility, a good level of computer literacy and the ability to work in a fast-paced environment, ensuring every day will be stimulating and never boring.

The role is offered on a permanent basis, working part-time (2 days per week, on the city fringe adjacent to The Fitzroy Gardens. Travelling to work will be a breeze with all forms of public transport within easy access.

Hours/Days: between 8.00 am to 5.00 pm (7.5 hours per day), Monday and Tuesday.

Duties include:

Front-of-house reception

Answering telephone enquiries

Handling patient enquiries

Responding to emails

Medical Audiotyping

Invoicing and receipting patients

Appointment scheduling and confirmation

Sending (emailing) new patient letters/registration forms

Sending (texting, emailing) recall letters

Use of medical software Zedmed – almost a paperless office

Scanning of documents

Providing patients quotes for surgery (happy to train)

Essential Criteria:

Previous medical experience ideally in Ophthalmology

Use of medical software package (Zedmed would be a bonus)

Flexible to work additional days in times of heavier demand

Work well within a busy team environment.

Professional and polite manner

Caring for the patients’ needs

Attention to detail.

Solid keyboard skills

Previously processed patient accounts – understanding billing codes etc.

Our client is proactive in ensuring that all staff are happy in their role, which ensures optimum team performance at all times. Training programs and regular meetings are also offered to staff. An immediate start is available—a competitive salary on offer.

Please quote reference number 1998 when enquiring.

Doctors Secretarial Agency

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