About the Role

We are seeking a proactive and detail-oriented Ordering and Administration Assistant to join our team. This role is ideal for someone who thrives on organisation, accuracy, and supporting smooth daily operations. You’ll be responsible for maintaining order processing systems, updating internal databases, and providing excellent administrative and communication support across departments.

Key Responsibilities

Process and manage customer orders efficiently and accurately.

Maintain and update data in Excel spreadsheets and internal systems.

Monitor stock levels and assist with supplier and order tracking.

Ensure all administrative records are current and correctly filed.

Communicate with customers, suppliers, and colleagues in a professional and friendly manner.

Support general office administration and assist management with reporting tasks.

Essential Skills & Experience

Strong proficiency in Microsoft Excel (including data entry, formulas, and basic reporting).

Excellent attention to detail with a commitment to keeping data accurate and up to date.

Good communication skills — both written and verbal.

Highly organised, with the ability to multitask and meet deadlines.

A proactive attitude and willingness to take ownership of tasks.

Previous experience in an administrative or ordering role is advantageous.

What We Offer

A supportive and friendly team environment.

Opportunities for training and development.

Competitive salary and benefits package.

Flexible working arrangements (where applicable).