Receptionist – Suede Clinic, Richmond VIC (Burnley Street)
Casual | Mondays (11am – 7pm) | Additional Hours Available

Suede Clinic Richmond is seeking a warm, polished, and organised Receptionist to join our growing team. This role is ideal for someone who thrives in a professional, supportive, and patient-focused environment and enjoys creating a calm, welcoming experience for every guest.

About the Role
Casual position based in our Richmond clinic on Burnley Street
Fixed shift every Monday, 11am–7pm
Potential additional shifts available during busy periods or to provide team support
Minimum 8 hours per week guaranteed

What We Offer
A friendly and supportive team culture
Ongoing training and development
Regular team-building and clinic bonding activities
A beautifully designed, calming clinic environment
Opportunities for growth within the Suede brand

About You
You’ll bring professionalism, warmth, and strong attention to detail to the role.

You will have:
Some experience in reception or a customer-facing role (medical, beauty, or clinic experience highly regarded)
A professional phone manner and excellent communication skills
Strong computer and organisational skills
A friendly, welcoming presence and genuine love of helping people
High attention to detail and pride in presentation
Flexibility to assist with additional shifts when required

Key Responsibilities
Greeting patients on arrival and ensuring a seamless clinic experience
Managing appointments, phone, and email enquiries
Confirming bookings via text and email
Supporting practitioners with patient handovers and scheduling
Processing payments and post-treatment documentation
Maintaining a tidy, welcoming front-of-house environment

Salary & Hours
$35 per hour (casual rate)
Minimum 8 hours per week (Monday 11am–7pm)
Additional hours available during busy periods

How to Apply
Please send your CV and a brief cover letter addressed to Jordan at Suede Clinic Richmond.

In your cover letter, please include:
Your current availability and notice period (if employed)
A short summary of your experience in reception or customer service
Your preferred time for a brief phone chat

Only shortlisted applicants who meet the selection criteria will be contacted.
Australian residents only – visa applicants are not being considered for this role.