About E-Green Electrical

E-Green Electrical is one of Australia’s fastest-growing energy efficiency companies, delivering sustainable and cost-effective solutions across residential and commercial markets — including solar, air conditioning, lighting upgrades, batteries, hot water heat pumps and more.

Our mission is simple: make energy efficiency easy, accessible, and reliable for every Australian home and business.

Position Overview

The Contract Manager plays a critical role in expanding, managing, and supporting E-Green’s network of subcontractors — including electricians, HVAC installers, plumbers, and solar technicians.

This role ensures every contractor is properly onboarded, compliant, supported, and performing to E-Green’s operational standards. The Contract Manager will also travel regularly to visit job sites, meet contractors face-to-face, and maintain strong working relationships across NSW and interstate regions.

This position is ideal for an astute tradesperson looking to transition off the tools or a project management professional experienced in coordinating field teams, compliance, and operational delivery.

The ideal candidate is proactive, detail-oriented, and people-focused — someone who can balance administration, compliance, and field operations with ease.

Compensation & Benefits

Competitive salary based on experience

Vehicle allowance

Laptop provided

Professional development and training support

Opportunity to be part of a rapidly growing clean energy business

Key Responsibilities

1. Contractor Onboarding & Relationship Management

Recruit, vet, and onboard new contractors across all trade categories (Electrical, HVAC, Solar, Plumbing)

Conduct onboarding sessions covering company systems (Monday.com, Zendesk, Aircall), job processes, safety expectations, and quality standards

Review contractor rates, scope of work, and payment terms to ensure mutual understanding

Act as the main point of contact for contractor questions, clarifications, and support

Conduct periodic site visits to strengthen relationships and oversee performance

2. Contractor Performance & Compliance Oversight

Maintain current records of licenses, insurances, certifications, and compliance documentation

Monitor job completion rates, customer feedback, and adherence to safety and quality standards

Conduct random quality checks and compliance audits on-site and remotely

Address underperformance or disputes in collaboration with the Operations Manager

3. Rates, Payments & Contract Administration

Review and maintain standardised contractor rate cards across service categories

Ensure job categories match correct pricing and payment structures

Liaise with Accounts to verify and approve contractor invoices and variations

4. Inventory, Equipment & Order Coordination

Oversee allocation, tracking, and return of company-supplied materials and equipment to contractors

Monitor stock usage and contractor inventory levels in Monday.com

Oversee materials and equipment for upcoming jobs in coordination with the Warehouse and Procurement teams

Ensure warehouses maintain adequate inventory levels to support upcoming project demand

Work closely with Warehouse and Procurement to forecast material requirements and manage stock replenishment

5. Systems & Process Management

Use Monday.com to track contractor onboarding, compliance, job allocation, and performance

Support continuous improvement of digital workflows for contractor communication and document management

Identify gaps in contractor processes and recommend improvements to boost efficiency

6. Training & Development

Coordinate regular training sessions or toolbox talks for contractors (new compliance rules, work standards, or system updates)

Support continuous improvement in quality, safety, and customer satisfaction

7. Contractor Expansion & Retention Strategy

Build and maintain a strong pipeline of qualified contractors to support expansion across NSW and other states

Implement retention initiatives such as recognition programs, referral incentives, or preferred contractor status

8. Travel & Field Presence

Travel across Sydney, NSW, and occasionally interstate to meet contractors, audit sites, and conduct onboarding or training

Represent E-Green on-site as a key link between the operations team and the contractor network

Key Skills & Attributes

Strong understanding of the electrical, HVAC, plumbing, or solar trades

Excellent communication, negotiation, and interpersonal skills

Highly organised with strong attention to detail

Proven ability to manage multiple contractors and projects simultaneously

Competence with job management and CRM platforms (e.g., Monday.com, ServiceM8, SimPRO, or similar)

Comfortable with regular travel and on-site visits

Problem-solving mindset with a proactive approach to challenges

Qualifications & Experience

Minimum 3+ years’ experience in contract management, trade coordination, or field service operations

Knowledge of WHS, licensing, and compliance standards within NSW (and nationally preferred)

Background in electrical, HVAC, or construction management advantageous

Valid driver’s license and willingness to travel regionally and interstate

Performance Metrics

Contractor compliance rate and document accuracy

Contractor satisfaction and retention

Job completion times and quality metrics

Reduction in compliance breaches or payment disputes

Timeliness and effectiveness of onboarding

Inventory accuracy and efficiency of job material fulfilment

Google Review metrics