Be Bold. Belong. Be More.

At Southern Cross University, we do things differently, and so can you.

A career with us is more than you might expect. Yes, it’s about the heart, connectedness and community you’d hope for in a regional university. But there’s also so much more. Our game changing Southern Cross Model brings a deeper, focused learning experience and our research is deeply connected to our regions, making a difference on a global scale. This is your chance to help us build something new and meaningful for our students, our communities and your career. To drive change, make a real impact, and thrive in a place as unique as you.

You can be good anywhere. Here, you can be great.

Your opportunity

As our valued CRM Campaigns Officer, you will play a key role in delivering data-driven marketing campaigns that enhance prospective student engagement across all stages of the recruitment journey. Working closely with the CRM Campaigns Lead, you will assist in the reporting of campaign performance and effectiveness across the year. You will make an impact by:

• Supporting the delivery of dynamic CRM campaigns through Microsoft Dynamics Marketing, from content drafting to deployment and reporting
• Collaborating with marketing, recruitment, design and content teams to deliver relevant, creative and personalised communications to key audience segments
• Collaborate with the design team, content, studio, recruitment and marketing teams on creative assets, asset libraries, and eDM designs to deliver personalised, relevant communications to our key audiences.
• Support the improvement of the student experience through all audience segments, using Microsoft Dynamics Marketing and other platforms to deliver innovative email campaigns, targeted SMS comms, building forms and optimising web content
• Contribute to the development of robust reporting, including tracking of campaign analytics, including having a solid understanding of how to measure digital marketing success.

What you will bring

You’re a motivated marketing professional, eager to learn from an experienced team passionate about transforming the student experience through targeted and personalised communication. You enjoy using technology and insights to create engaging, effective campaigns. Proactive, detail-focused and collaborative, you’re able to balance creativity with operational precision to deliver results that make a real difference to our future students. To succeed in this role, you will need:

• A degree in marketing, communications, business, or relevant experience in CRM marketing
• Demonstrated experience identifying and segmenting target audiences to increase engagement and conversion
• Strong written and verbal communication skills, with the ability to collaborate effectively and manage stakeholder relationships
• Proficiency across Microsoft Office (including Excel and SharePoint) and familiarity with CRM systems (direct experience with Microsoft Dynamics and automation tools is desirable)

Why Southern Cross University

SCU is proudly a regional university, young, small and vibrant. That means you’ll find more exposure, opportunity and ownership - to grow, achieve and build a career that means more. And you’ll do it alongside passionate people and leaders who go the extra mile to help you succeed. A career with us is about more than just work. It’s about place, community and the life you want to live. With three main campuses at the Gold Coast, Coffs Harbour and the Northern Rivers region of NSW, we’re integral to all these wonderful communities. Find your place and be more in this beautiful part of the world.

Your opportunity is:

• Full-time, fixed term (12 months)
• Located at either Coffs Harbour, NSW 2450, Gold Coast, QLD 4225, or Lismore, NSW 2480.
• HEW Level 5. The base salary ranges from $83,563 - $92,857 per annum, plus 17% employer’s contribution to superannuation. The total remuneration package is up to $108,642.

You will enjoy a range of perks designed to support your wellbeing, growth and work-life balance. For more information on our benefits and what it’s like to work at SCU, visit Why work at Southern Cross University?

Be more with Southern Cross University today

Southern Cross University values potential as much as experience. If you do not meet all the listed requirements but are excited about the role and confident you can contribute, we encourage you to apply or reach out for more information.

Name: Dani Chittick, CRM Campaigns Lead

Email: [email protected]

Applications close 11.30pm AEDT 10 November 2025.

Eligible applicants must have Australian or New Zealand citizenship, Australian permanent residency or current working rights in Australia for the entire duration of the appointment. Employer visa sponsorship is not available for this position.

To view the full position advertisement and details of the application process, please click on the APPLY button where you will be redirected to the Southern Cross University website. Applicants must apply online and attach a CV and cover letter responding to the selection criteria within the position description. Information to support you prepare your application is available on our website.

Southern Cross University celebrates the rich diversity of our regions and international community. We are committed to creating an inclusive workplace that welcomes and values people of all backgrounds. We encourage applications from people of all genders, ethnicities, ages, languages, sexual orientations, and people with disabilities. We are dedicated to providing reasonable adjustments to our recruitment process to ensure every candidate can fully participate. For any support through the recruitment process reach out to [email protected].